We operate from Monday to Saturday, 7am - 7pm India time. You can also drop us an email to firstname.lastname@example.org and we shall get back to you in 24hours.
Free Shipping (India)
We deliver orders to all pincodes across India via Fedex, Bluedart, DTDC or India Post (remote areas).
We offer Free Shipping on all products across all locations in India.
We deliver in 8 business days. Orders from Remote locations might be slightly delayed.
7 Day Returns
If you are not happy with the product you have received, don't worry. You can always return it back without any deductions.
Please drop us an email within 48hours that you wish to return a product. Our team will reply to you with an approval email containing the instructions and return shipping address to which you need to send back the product. We request you to use a reputed courier with proper tracking number. We apologize for not offering reverse pickups at this point and plan to introduce that soon.
We ship to over 200 countries Worldwide. At the checkout page, you will be able to select your country from the dropdown list.
International shipping charges depends on the weight of the items in your order. We charge Rs. 500 for the first 500 grams and Rs. 200 for every additional 500 grams of your order. The total shipping cost will be reflected on the checkout page telling you exactly how much you'd be paying towards shipping.
We require around 12-15 business days to deliver worldwide. If custom stitching option is selected, it will take takes 5-8 days extra.
Credit Cards, Debit Cards, Netbanking
Cash Before Delivery. In this mode of payment cash is collected in advance.
Bank deposit to our Indian bank account.
Cash on Delivery is not available at the moment.
We offer custom stitching on-demand to deliver an end-to-end hassle free experience.
Stitching an item to your measurements will take an extra time of around 8-10 days.
A stitched product is made for you and customized to your measurements. It cannot be resold/reused by anyone else. Hence, unfortunately, stitched products will not be eligible for returns/refunds.
Please mention in notes while placing your order that you need stitching. We'll email you measurements forms for the same after an order has been placed.
"Mirraw was superfast. I ordered on 26th Dec and today (28th Dec) I got the product. I also got a call yesterday by the Gharpay executive before coming for the pick up, as committed by Team Mirraw. I Ordered Victorian Double Tokri Kashmiri Earring. The design and specially the color of the stones which I was specific to be the same as mentioned in the website was perfectly the same. Moreover, It looks amazingly beautiful with my Royal Blue and Pink Benarasi Saree. Very happy with the service. Keep it up Mirraw ! All the Best ! " -- Suranjeeta Das, New Delhi
"I'd like to take this opportunity to let you know that I am very happy with your customer service. I had an issue with a damaged piece and it was dealt with efficiently. I received the temple set and others in my order and I am extremely happy with your professionalism. All items were very well made and worth the money. Keep up the good work." -- Anjana Das, Tennessee, United States