If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
I ordered size 2.10 bangles..
I received size 2.8 bangles so these bangles are tight but they are very pretty. Next time please be careful and send 2.10 size if that's want the customer wants. Remember most White, Western women wear 2.10
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Brinda dewochund
about 3 hours ago
Rating for the product is 5 on 5
Delivery time ZERO on 5
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Brinda dewochund
about 3 hours ago
I’ve received the goods in good condition BUT DELIVERY WAS 12 DAYS LATE and Mirraw never inform me that I have to pay any Custom charges … which surprised me before the delivery. Really am not satisfy with the delivery time.
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Sushma65
about 6 hours ago
The material of the saree is good as it can be easy to wear and not struggle to wear and design is also very nice colours. Not too bright.
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One2onetuition
about 10 hours ago
I wasn’t too happy with the colour, the red wasn’t as poignant as the photo. Particularly the blouse, there was a difference in colour between the photo and original.
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Balachandrans2000
about 10 hours ago
Good quality product
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Vincentmini77
about 12 hours ago
Good package , excellent service
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Navbhatti21
about 23 hours ago
Beautiful Sharaara ! Totally loved the colour and fitting , it looks stunning .
Was expecting a bit better dupatta but still it’s absolutely stunning
I am really happy with the purchase. Grey color Lehnga with blouse and duppta . This outfit was really beautiful. stitching was Amazing . Great costumer service . I am ready for next purchase. thank you so much :)
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Magalidadure14
9 months ago
J'ai commandé 3 tenues qui sont vraiment magnifiques, merci beaucoup.
Mithila rahman
9 months ago
I am very pleased with my oder. The fitting was absolutely perfect, and the packaging was excellent. I also appreciate the great customer service throughout the process. I would definitely recommend.
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1mayanbelle
9 months ago
After ordering from Andaaz Fashion and losing my money I was afraid to try Mirraw. But I am so glad that I did. The outfit was made to look like the picture of what I ordered. The stitcher worked with me and made my outfit. It fit perfectly, the length was perfect for my height. I was so pleased, I ordered another outfit. I will definitely order again from Mirraw.
Akshita gopinath
10 months ago
Excellent, excellent, excellent on all fronts. While the initial order placement was a bit shakey, we had a lovely client manager (Peter), who kept me assured and informed about my order. It was a custom stitched lehenga and the material and stitching was so amazing, I’m truly shocked. I feel so happy writing this not only because I’m happy with the product but the team was sooooo great. From Peter to the stitching team.
I now have my official wedding and celebrations website forever!! Next up I’ll try the jewellery too.
Shoba ramesh
10 months ago
I give a 5 star rating to the fabulous prices, fantastic quality, and totally unmatched customer service I received from Mirraw. I shopped for my family during their Sankranti and Ramadaan sale and some of the items I ordered turned out smaller than I had expected. It was clearly my problem because I had not measured the exact chest/waist/hip measurements correctly. I contacted Harsh at the California call center and he immediately stepped up to work my returns and exchanges with the sizes that worked for me. He showed great empathy and professionalism which made me go out and buy more from them. My money did not go waste one bit and he ensured that I had a pleasurable experience. Thank you Harsh and fhank you Mirraw 😊
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Kdeeksha22
10 months ago
nice experience
Honey k
10 months ago
They stitched all my salwar kameez perfectly to the measurements and the models given. They did it quick and on time for my occasion. So very satisfied.
Shirley pulickan
10 months ago
Received the saree I ordered. Very beautiful. Love getting sarees from here.