We operate from Monday to Saturday, 7am - 7pm India time. You can also drop us an email to firstname.lastname@example.org and we shall get back to you in 24hours.
Free Shipping (India)
We deliver orders to all pincodes across India via Fedex, Bluedart, DTDC or India Post (remote areas).
We offer FREE Shipping on all products across all locations in INDIA.
We deliver in 8 business days. Orders from Remote locations might be slightly delayed.
7 Day Returns
If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Please drop us an email within 48 hours that you wish to return a product. Our team will reply to you with an approval email containing the instructions and return shipping address to which you need to send back the product. We request you to use a reputed courier with proper tracking number. We apologize for not offering reverse pickups at this point and plan to introduce that soon.
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
We ship orders to 200+ countries worldwide. You can select your ‘country’ from the dropdown list on ‘checkout’ page.
Rs. 500 - First 500 grams and Rs. 200 - Every additional 500 grams. Total shipping charges basis the weight of items in your order will be reflected on ‘checkout’ page.
12-15 business days basis destination country. If 'Stitching' is selected, we need 5-8 days extra.
Credit Cards, Debit Cards, Netbanking
Cash Before Delivery. In this mode of payment cash is collected in advance.
Bank deposit to our Indian bank account.
Cash on Delivery is not available at the moment.
5-8 business days in addition to order delivery time.
Blouse - Rs. 700 | Salwar Suit - Rs. 1000 | Lehenga - Rs. 1200 (may vary basis type and fit chosen)
Returns for Stitched Products
Stitched Products are customized to your measurements, cannot be resold/reused and hence will not be eligible for returns/refunds.
Please mention ‘Stitching Required’ in ‘Notes’ on checkout page. Measurements forms will be emailed to you after completing your order.
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"Mirraw was superfast. I ordered on 26th Dec and today (28th Dec) I got the product. I also got a call yesterday by the Gharpay executive before coming for the pick up, as committed by Team Mirraw. I Ordered Victorian Double Tokri Kashmiri Earring. The design and specially the color of the stones which I was specific to be the same as mentioned in the website was perfectly the same. Moreover, It looks amazingly beautiful with my Royal Blue and Pink Benarasi Saree. Very happy with the service. Keep it up Mirraw ! All the Best ! " -- Suranjeeta Das, New Delhi
"I'd like to take this opportunity to let you know that I am very happy with your customer service. I had an issue with a damaged piece and it was dealt with efficiently. I received the temple set and others in my order and I am extremely happy with your professionalism. All items were very well made and worth the money. Keep up the good work." -- Anjana Das, Tennessee, United States