If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
I feel like this site is very deceiving. The amount shown on the item, is not what is charged at checkout. And there is a further customs/duty fee which is charged by the courier, which is almost the same amount as the item purchased. So the total that is paid for the outfit, is almost double the price shown on the site. Customs and duty fees should be included in the final price paid to Mirraw.
Zakhiyya rassulmiaCertifiedabout 3 years ago
★ 3.0
The quality of the dress is not good
Mishrakalyani57Certifiedover 4 years ago
★ 5.0
I really like it. And it was beautiful tailored
Lillyb2469Certifiedover 4 years ago
★ 4.0
great
HanakeleleCertifiedover 4 years ago
★ 3.0
Had it custom stitched but is a bit tight so will need to undo some of the side stitching. In addition, there is no zipper or buttons to get it on so it is very difficult to wear. The picture is lighter than the actual product. Additionally, the picture shows more pleats than what the actual dress has. It seems more flat than how the picture shows it.