If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
would have been better if the back of the dress was shown, Its plain with no design,
b
Bleachmiller731
about 20 hours ago
Looks exactly as shown, the embroidery is great, amazing work and detail, fits perfectly.
b
Bleachmiller731
about 20 hours ago
Amazing quality, looks just like as shown in the picture, very beautiful.
b
Bleachmiller731
about 20 hours ago
look exactly as shown in the picture, great quality product, highly recommend.
b
Bleachmiller731
about 20 hours ago
Beautiful, the stitching was neat, and the embroidery was beautifully done, and it fits perfectly.
b
Bleachmiller731
about 20 hours ago
Really nice quality, and looks exactly like the picture, but one of the earrings was missing its backpiece (the piece that stops it from falling out of your ears)
b
Bleachmiller731
about 20 hours ago
There was fraying with some stitching along the bottom border of the suit, and where the embellishments were stitched on, some of the embellishments were also missing or had fallen off.
b
Bleachmiller731
about 20 hours ago
The set was really nice, and good quality, but the backs of the earrings was missing (the piece that stops them from falling out of your ears)
c
Carol shearman
about 21 hours ago
Customer service was great, packaging was more than suitable, but the necklace broke as I picked it up out of the box and is unusable
Very disappointed. The work is so cheap. Tottly different from the pictures
Vineet bhayde
over 2 years ago
Had a great experience of shopping from mirraw, they have a good collection of products.
s
Shobananair05
over 2 years ago
I ordered necklace set . Came in time quality was good and very satisfied. I will order again. Great customer service too.
G
Mailpriyankasharma
over 2 years ago
Please DO NOT use this site to order. They give you false delivery date, than when its a week over delivery date they will respond to your several follow ups letting you know one or two of the products are unavailable and they refund for them while deliver the rest. I placed my order on 3rd October and still waiting to get my delivery. They have put by refund for not available item in Mirraw Wallet and not my bank account. I have sent them 10 follow ups so far to refund in my bank account and to let me know of my order delivery date.. they do not even respond. Please use other authentic sites and Mirraw you will be fooled and highly disappointed with their customer service as there is no service as such
Thavam k
over 2 years ago
Excellent customer service with prompt replies. I received my saree and blouse very fast, the blouse was very well-stitched and fits me beautifully. I highly recommend this store. I'm surprised by the negative reviews because my experience was well above average.