If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
would have been better if the back of the dress was shown, Its plain with no design,
b
Bleachmiller731
about 20 hours ago
Looks exactly as shown, the embroidery is great, amazing work and detail, fits perfectly.
b
Bleachmiller731
about 20 hours ago
Amazing quality, looks just like as shown in the picture, very beautiful.
b
Bleachmiller731
about 20 hours ago
look exactly as shown in the picture, great quality product, highly recommend.
b
Bleachmiller731
about 20 hours ago
Beautiful, the stitching was neat, and the embroidery was beautifully done, and it fits perfectly.
b
Bleachmiller731
about 20 hours ago
Really nice quality, and looks exactly like the picture, but one of the earrings was missing its backpiece (the piece that stops it from falling out of your ears)
b
Bleachmiller731
about 20 hours ago
There was fraying with some stitching along the bottom border of the suit, and where the embellishments were stitched on, some of the embellishments were also missing or had fallen off.
b
Bleachmiller731
about 20 hours ago
The set was really nice, and good quality, but the backs of the earrings was missing (the piece that stops them from falling out of your ears)
c
Carol shearman
about 21 hours ago
Customer service was great, packaging was more than suitable, but the necklace broke as I picked it up out of the box and is unusable
I ordered from this fraud company in February my order was apparently shipped out March 12 but it is April 6 and I have not received my order I h it ave called numerous times and they tell me my order will be here tommorow well it’s been a month and it’s not here they are. a bunch of frauds DO NOT ORDER FROM THEM, they have GARBAGE CUSTOMER SERVICE they can’t even understand English properly GARBAGE COMPANY
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Nira.upadhaya
about 3 years ago
Horrible horrible Horrible vary bad company Will never order from here again . I suggest all friends and family world wide brothers and sisters where ever you are plz stop ordering any thing from this company mirraw.com this very horrible company
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Swaati163
about 3 years ago
From 16th March till 30th March, I’m waiting for refund of a poor quality lehenga but I seem to be led up the garden path. And there seems no customer redressal mechanism for unsuspecting customers like me, who don’t know whether their money is duped or not
Radhika shukla
over 3 years ago
I loved the product, very happy with the customer service!
D
Darshan
over 3 years ago
Genuine product with great quality
o
Oshinmalhotra91
over 3 years ago
Happy with the product.I had some issues initially. But once I got my product I am very happy. Got my product oversees in 5 days. Good stuff nice quality.worth the money.
t
Tammoansari9
over 3 years ago
good product material used value for money product exactly as described design look nice good wear for family gathering
Zaheera dawood
over 3 years ago
The previous order I received I had no complaints and the items which I ordered were lovely. However after I put an order through the second time, more than the amount I purchased for was taken off my bank account and when I queried it no one contacted me back. Furthermore customs nailed me with an amount more than my entire order.
I will not recommend anyone to purchase from Mirraw nor will I order again.
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Fazlin
over 3 years ago
I ordered 2 items 3489065+3628256 and I am happy with the outfits as well as the service. It was delivered timorously to South Africa. The material and specifications was exactly what was advertised and what i ordered. Overall a happy client.
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Nova9669148670mir...
over 3 years ago
I ordered two pairs of toe rings from this site seeing it's add on Facebook. To my utter dismay, I got empty box in the courier packet. I have written to the customer care but not received any revert yet. Seems like my money and product both r gone.