If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
would have been better if the back of the dress was shown, Its plain with no design,
b
Bleachmiller731
1 day ago
Looks exactly as shown, the embroidery is great, amazing work and detail, fits perfectly.
b
Bleachmiller731
1 day ago
Amazing quality, looks just like as shown in the picture, very beautiful.
b
Bleachmiller731
1 day ago
look exactly as shown in the picture, great quality product, highly recommend.
b
Bleachmiller731
1 day ago
Beautiful, the stitching was neat, and the embroidery was beautifully done, and it fits perfectly.
b
Bleachmiller731
1 day ago
Really nice quality, and looks exactly like the picture, but one of the earrings was missing its backpiece (the piece that stops it from falling out of your ears)
b
Bleachmiller731
1 day ago
There was fraying with some stitching along the bottom border of the suit, and where the embellishments were stitched on, some of the embellishments were also missing or had fallen off.
b
Bleachmiller731
1 day ago
The set was really nice, and good quality, but the backs of the earrings was missing (the piece that stops them from falling out of your ears)
c
Carol shearman
1 day ago
Customer service was great, packaging was more than suitable, but the necklace broke as I picked it up out of the box and is unusable
I HAVE ALREADY PAID FOR THIS ORDER, Rs. 1058/- HAS BEEN DEDUCTED FROM MY ACCOUNT.
ORDER HAVE CANCELLED BUT STILL REFUND AMOUNT HAS NOT BEEN CREDITED IN MY ACCOUNT
Rekha negi
almost 4 years ago
I return saree he I pay money cash on delivery and he paid my money in my mirraw wallet so I buy a saree cut rupees in my wallet but he cancelled my saree order
b
Bhavanisubbarao7
almost 4 years ago
l ordered two sets of toe rings in June 2021 for rs 660/- i received sets but one is good and other one is mixed with different combination means two toe rings differed. we can’t wear them and of no use may be packing mistake.how can it be rectified order no is M847308896-6835022
s
Sujathaselwyn
almost 4 years ago
I ordered a salwar set material, quality is very bad, looks cheap and is expensive. For the same price I have got very good quality material in shops. Regret ordering from you. The courier you used is not professional either. You must be using them because they are cheap. Your focus is not on quality. Very disappointed and feel cheated.
a
Aracely6955241845...
almost 4 years ago
The product I ordered from this mobile number wasn’t good at all I want to return it kindly send me your customer care number in India
Sarwatmiyan786
almost 4 years ago
STAY AWAY FROM THESE PEOPLE
CUSTOMER SERVICE IS VERY BAD THEY DO NOT RESOLVE ANYTHING
ALSO THEY DO NOT DEIVER ON TIME = VERY BAD ITS A CON
D
Desai
almost 4 years ago
gud
Hafsa bibi
almost 4 years ago
The last purchase i made was delayed by 2 months. It kept returning to the Mirraw facility. This happened twice.
I emailed mirraw and their customer service is great, timely responses. They looked into the matter to get the outfits delivered.
This is the first time it has happened, i usually buy and get my products in less than 14 days. Thank you mirraw.