If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
The final product resembles the image, however the fit is not quite right, even having provided measurements. The sleeves also don't fall quite in the way as picture. The overlay of skirt and dupatta is quite stiff and doesn't feel of great quality.
Sakthivel subrama...
about 15 hours ago
After the order need to follow up with the team multiple times for each stage. For custom stitching given specific but they didn’t consider anything. Simply they stitched in hurry and send it. Very worst experience
Rachel lake
about 19 hours ago
Amazing material, beautiful details. Great price for what I got
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Suruj nair
about 22 hours ago
loved these earrings
Nancy datino
1 day ago
Love this item. Can't wait to wear it! Fit is perfect.
Nancy datino
1 day ago
Perfect fit. Great workmanship.
Nancy datino
1 day ago
Perfect
Dolly sukhram
1 day ago
Thank you Mirraw and team you never fail me, I'm beyond happy also my heart is happy. Thank you and Bhagwan's richest blessings always. See you soon on my next order🙏❤️
Amazing material, beautiful details. Great price for what I got
Sangeeta prasad
12 days ago
I purchased this navy blue sharara set and I couldn’t be happier! The fabric is incredibly soft and flows beautifully, making it super comfortable to wear for long events. The embroidery is intricate and adds just the right amount of sparkle without being over-the-top. I received so many compliments :)
Thamarai sritharan
19 days ago
Excellent
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Sarkar25t
20 days ago
Got the item on time
Alexandra miladin...
30 days ago
Marvelous ! Even better than on the photo, its just stunning!
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Mkumarimall
about 1 month ago
I loved the outfit! Although I had to wait a while to receive the item. Other than that I'm happy with the dress
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Sonydee28
about 1 month ago
Good stitching, fits perfect
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Malikahsalehakhan
about 1 month ago
it was perfect, the colour was a bit different to what i was expecting but overall it was perfect
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Anissachaib26
about 1 month ago
Beautiful dress ! They expedited my package that was for a wedding tomorrow. Thank you so much
After I ordered boys pyjama and kurta 1 set today I visit mirraw site Iit is seen that that product'S price is decreased by Rs.310/-. Earlier they said price is Rs.1907/. So I request that please shipped the product by Rs.1607/. Otherwise my r lier order may be cancelled and allow to purchase a new one.
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Trycia6636788687m...
almost 4 years ago
The product not upto mark I want to return the product as soon as possible
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Megane9456788901 ...
almost 4 years ago
I had ordered a bedsheet & received in time. But the material is totally different and inferior in quality. It was my first order & may be the last. As customer i want to say better you take more money but never cheat. Regards.
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Sujatha jorapur
about 4 years ago
Ordered on 20th April and delivered on 15th and had follow up as many as 15 calls and 11 mails.
Even after delivery for my confirmation no reply, something wrong with your customer service and mails.
Though got a good stuff, service was terrible
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Ashu
about 4 years ago
Best in fabric
Colour combinations and designing is superb
Lots of appreciation gotten after wearing it
Full of happiness after this shop
Worth it
Satisfied with it
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Rchetty4
about 4 years ago
As an international customer from South Africa, I am extremely disappointed in the customer care i have been receiving. My order was not fulfilled due to errors on Mirraw side and i was still being refused a refund. Eventually they agreed to refund me to my bank account but I have been waiting 6 months to receive my refund and still have not received a refund. Customer care does not provide feedback on the process, and is probably hoping I will give up contacting them for my refund, but I will not and I will be reporting this customer service as fraudulent actions.
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Afrozshaik496
about 4 years ago
Please morrow Costamer care please contact me MI. Nomber 9618866649
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Muna majekodunmi
about 4 years ago
Mirraw 100% money back points is a hoax. It say you can use the wallet points. However, when points are earned, it’s classified as referral points and can’t be used 100%.
Only 10% of point can be used which does not make sense because one could get a 10% coupon online to use anyways.
If you are buying more hoping to use the wallet amount for a future purchase, don’t bother or waste your money on that because it’s simply a gimmick.
Akkii prasad
about 4 years ago
The dress was awesome.and material is also good..must buy ..it is very comfortable and relaxable ...