If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
would have been better if the back of the dress was shown, Its plain with no design,
b
Bleachmiller731
about 20 hours ago
Looks exactly as shown, the embroidery is great, amazing work and detail, fits perfectly.
b
Bleachmiller731
about 20 hours ago
Amazing quality, looks just like as shown in the picture, very beautiful.
b
Bleachmiller731
about 20 hours ago
look exactly as shown in the picture, great quality product, highly recommend.
b
Bleachmiller731
about 20 hours ago
Beautiful, the stitching was neat, and the embroidery was beautifully done, and it fits perfectly.
b
Bleachmiller731
about 20 hours ago
Really nice quality, and looks exactly like the picture, but one of the earrings was missing its backpiece (the piece that stops it from falling out of your ears)
b
Bleachmiller731
about 20 hours ago
There was fraying with some stitching along the bottom border of the suit, and where the embellishments were stitched on, some of the embellishments were also missing or had fallen off.
b
Bleachmiller731
about 20 hours ago
The set was really nice, and good quality, but the backs of the earrings was missing (the piece that stops them from falling out of your ears)
c
Carol shearman
about 21 hours ago
Customer service was great, packaging was more than suitable, but the necklace broke as I picked it up out of the box and is unusable
order no- M961258975. I purchased one mangalsutra from mirraw.com and paid Rs.428.00 through cash on delivery Order on 09.08.2020. But I returned the sellers item due to Quality and light weight item within 3 days. Ticket actioned.I have not received my refund money till today. so kindly help me. I think the seller is a cheating
h
Houston2802426091...
over 4 years ago
Order no.M 189358011 saree not received
G
Mishree.trendz
over 4 years ago
vrey good product
Prema prem
over 4 years ago
After writing a review on Mirraw. On my order No. M828394008 , I have received my refund of amount Rs. 857/- to my bank account. Thanks for the refund. But improve your service and as well as in your customer care service in future.
l
Leann8722380379mi...
almost 5 years ago
Very frod company and very poor service.
Thank you
Akhila johny
almost 5 years ago
Received my necklace which looks just like the photos. Great customer service who patiently addressed my queries at every turn. Shipping was taken care of well despite covid issues, would buy again! thank you!
Safia ferns
almost 5 years ago
Haven't received my shipment ordered since 26th April 2020.
Jahanara begum
almost 5 years ago
A happy customer with great product and I must say high standard Stitching done by them. 👍
Prince gupta
almost 5 years ago
i had returned my order but i don't had get my money back.it being approx. a month.