If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
Looks exactly as shown, the embroidery is great, amazing work and detail, fits perfectly.
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Bleachmiller731
about 9 hours ago
Amazing quality, looks just like as shown in the picture, very beautiful.
b
Bleachmiller731
about 9 hours ago
look exactly as shown in the picture, great quality product, highly recommend.
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Bleachmiller731
about 9 hours ago
Beautiful, the stitching was neat, and the embroidery was beautifully done, and it fits perfectly.
b
Bleachmiller731
about 9 hours ago
Really nice quality, and looks exactly like the picture, but one of the earrings was missing its backpiece (the piece that stops it from falling out of your ears)
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Bleachmiller731
about 9 hours ago
There was fraying with some stitching along the bottom border of the suit, and where the embellishments were stitched on, some of the embellishments were also missing or had fallen off.
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Bleachmiller731
about 9 hours ago
The set was really nice, and good quality, but the backs of the earrings was missing (the piece that stops them from falling out of your ears)
c
Carol shearman
about 10 hours ago
Customer service was great, packaging was more than suitable, but the necklace broke as I picked it up out of the box and is unusable
As i want to cancel my order no . M403223784 . I sent mail to mirrow also. i dont want to take it as I have seen bad reviews about the cloth quality. Please cancel my order as i will not pay for cheap material.
Thanks
Asha
anybody can give customer care no.
Stuti raj
over 5 years ago
Chor company product is different, cheapest and bad quality.no response from customer service representative.i have wasted 3000rupees
d
Dheajhugroo
over 5 years ago
Hi ,I spoke with a guy from your call center in the USA regarding a cancellation which was required .Think his name was Jithen .He was absolutely rude and showed no interest in assisting me .He then goes on to provide me a phone number in India and a different email and mentioned this was the only person who can assist me ,Luckily for me I realized he was being arrogant and decided to call back to get someone else to try and assist and this guy was great .he cancelled the order in a minute .This call was on the 12/12/2019 around 10pm Australian time .I really am frustrated at his no care attitude to customers
Rajesh srivastav
over 5 years ago
Very burst site.chof hai.mera 624 ka product vapas le gaya hai lucknow mai delivery man Raju.abhi tak massege nahi aaya aur na hi voh aaya.chor company hai.
Dilena dilip
over 5 years ago
The product in reality doesn't look as great as it looks in the images. The quality of the product is bad. Also return is a really big headache...you have to do it yourself
F
Fidelia israel
over 5 years ago
NO STARS, NO STARS FOR MIRRAW
NOT LETTING ME EDIT
CRAPPY CRAPPY CUSTOMER SERVICE. Still waiting for them to exchange the wrong product they sent me. Over a week, and yet to get them to respond to my emails. My event is in two weeks. Go with CBazaar - excellent customer service.
v
Vijetajoshi0503
over 5 years ago
Totally fake site...Nd disappointing...
I returned product..for 1 month..still not refunded money...Nd not respond properly....
Sonu kumar
over 5 years ago
hello i am sanjeev i want to buy 2 kurti plazo set from mirraw 1st one order no is -M171278500 this pice is ok but size is small i want XXL size and 2nd one order no - M549725288 this pics are very bad condation colour fade also so how to return my pcs please help me my email id is global.book123@gmail.com My Ph no-9555755286
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Bindu.rajeshp
over 5 years ago
I have ordered an item since 3weeks. Very hard to get an update from them. They promised delivery will be within 10-12 days!! No response for my emails from the company Very frustrating:(
Indrani sarkar
over 5 years ago
I have ordered 3 sarees from here out of these 2 are benarasi saree On 90% discount . After seeing the review here i am really affraid of the items which i have not yet received. I called customer care and they confirmed about the benarasi sarees that they are real benarasi and are not deffective but they cannot give specification of these sarees . Really getting tensed . Finger cross 😕😕