Mirraw Reviews

Order No. M584075825 Wilson, It was no use speaking to you. I thought been a escalation senior person you would treat my request on priority and as per our conversation I was suppose to get call back from you. But was again ditch and no call back for whole day. Now I am getting such stupid reply as per trial email. Sorry, but it was not even worth escalating to you.

I didn't get the amount of Rs. 2219 after cancellation of the order no. M499605758. Please do the needful action at the earliest. My registerd email id is tarun_52015@redifffmail.com

I ordered an anarkali suit and encountered significant delay. When the product finally shipped (my event was already finished), I received information that my package was apparently delivered yet I did not receive anything. I called and email customer care at mirraw and still have not received any help or acknowledgement. Very disappointed

I have ordered for Ruby pink stone twoline precious necklace. Amount has been deducted but the order is not confirmed. Pl look into the matter

Terrible experience. Substandard quality of products, no customer service courtesy whatsoever. Very unreliable company, unfortunately it's international company, so what can you expect from a non-American seller. Very unfortunate. I had high hopes but I'll just stick with the vendors here in this country. I am so disappointed and upset by the lack of consumer value and workmanship pride in the products sold. I would never use Mirraw again nor refer anyone there. They can keep the $208 credit they promised but won't allow me to use. Thanks for nothing. What a useless company. Would love to see them go out of business.

Ordered Red saree @ 462/- on dated 27 May 2019 paid on line. My oder is cancelled but still my money not refunded to my account. I'm very much disappointed. Kindly inform me when you will refunded my money. Kalpana

ORDER M992045685 PLACED ORDER DELIVERY DATE 12 MAY 2019 RECEIVED NOT UPDATES AT ALL REQUIRE THIS PARCEL URGENTLY

I am very happy. Shipping takes time but that’s understandable. They do their best. And their clothes is beautiful. I’ve never had an issue with anything. Very good customer service too.

order is ready to ship by tomorrow becouse i speaked to a custormer service memer who was nice. so if you want to clear something you shoud call them becouse they want to help you

UPDATE: DUE TO MY INCREASED FRUSTRATION WITH MIRRAW, I HAVE FILED A DISPUTE WITH PAYPAL. I WILL DO WHATEVER IT TAKES TO GET MY MONEY BACK FOR ABSOLUTELY TERRIBLE CUSTOMER SERVICE AND POORLY STITCHED CHUDIDHARS. THE READY-MADE KURTIS I ORDERED WERE COMPLETELY OFF THE GIVEN SIZE CHART. THE END RESULT? NONE OF THE SUITS FIT ME. I SPENT A TOTAL OF $515 IN GOOD FAITH, DESPICABLE. DIFFERENT AGENTS WILL TELL YOU DIFFERENT THINGS. THERE IS NO CONSISTENT CUSTOMER SERVICE REPRESENTATION - EACH TIME I CALL OR EMAIL, SOMEONE NEW APPEARS AND I HAVE TO SITUATION ALLOVER AGAIN. THESE ISSUES HAVE BEEN ONGOING FOR APPROXIMATELY 3 MONTHS. ON ANOTHER NOTE, MIRRAW DOES NOT ALLOW YOU TO CHANGE THE STAR RATING WHICH IS HIGHLY MISLEADING AND POOR BUSINESS ETHICS. Simply terrible customer service! I placed 3 orders with Mirraw. The first order was fine. I only ordered one lehenga. In good faith and sound reason, I placed another two orders for a total of $515.64. That is ALOT of money to be spending on regular Indian traditional wear. Both orders were sent at approximately the same time after much harassment and threats and being met with poor response to non-response to those threats. Let me tell you: it is useless to make threats to a useless company. I placed these orders in full faith. When I received the products, they were very terribly stitched. I could not even get a few over my head. Moreover, for the readymade kurtis, the sizing chart is way off, so that whatever I ordered was so tight I could not breathe in them. Now, Mirraw expects me to send the readymade kurtis BACK TO THEM. Am I a fool to send them all the way back to India?? It would cost me a fortune! I forgave them for one lehenga, which is more than enough leeway that I’ve given them. In addition, I could not get the lehenga over my head and the quality of the fabric was flimsy and looked cheap. Their products are nice to look at, but they’re too many problems with this. I say to not waste your money in the hopes you will get clothing you really wanted. I tried calling them this morning and a fellow named Peter answered the phone. I asked to speak to Wilson who seems to be the manager. I was told that he was busy and that he would call me back in an hour. Did he call me back? Of course not. I waited until midnight to call again, but this time the response that the phone number does not exist. I am very angry. I gave them enough opportunity to rectify the situation, but they blatantly refused and in fact were misleading and manipulative. As soon as my bank opens, I am going to file a dispute with PayPal first, followed by my bank, I refuse to throw my money around for poor customer service and poor stitching. Not nearly up to par.