If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
Looks exactly as shown, the embroidery is great, amazing work and detail, fits perfectly.
b
Bleachmiller731
about 9 hours ago
Amazing quality, looks just like as shown in the picture, very beautiful.
b
Bleachmiller731
about 9 hours ago
look exactly as shown in the picture, great quality product, highly recommend.
b
Bleachmiller731
about 9 hours ago
Beautiful, the stitching was neat, and the embroidery was beautifully done, and it fits perfectly.
b
Bleachmiller731
about 9 hours ago
Really nice quality, and looks exactly like the picture, but one of the earrings was missing its backpiece (the piece that stops it from falling out of your ears)
b
Bleachmiller731
about 9 hours ago
There was fraying with some stitching along the bottom border of the suit, and where the embellishments were stitched on, some of the embellishments were also missing or had fallen off.
b
Bleachmiller731
about 9 hours ago
The set was really nice, and good quality, but the backs of the earrings was missing (the piece that stops them from falling out of your ears)
c
Carol shearman
about 10 hours ago
Customer service was great, packaging was more than suitable, but the necklace broke as I picked it up out of the box and is unusable
My order# M668626261
Yellow embroidedgorgette semi stich
Is not acc to my size i want to retun it
Nutan gandhi
about 7 years ago
Very disappointed and horrible experience cheap material
s
Salat.raju446
about 7 years ago
The service is very poor ,don't ever purchase on this site,totally duplicate product Very low quality Maine jo purchase Kiya packet main dusra product nikla customer care number v nahi lagta Koi return policy nahi , product bahat hi kharab he.
Rajubhai my Order no. M437462801
S
Shyam agrawal
about 7 years ago
The service is very poor ,don't ever purchase on this site,totally duplicate product
Very low quality
Maine jo purchase Kiya packet main dusra product nikla customer care number v nahi lagta
Koi return policy nahi , product bahat hi kharap hai Maine 4000 thousand ki saree purchase ki 200 ki bhej di hai
Ye request hai apni mehenat ka Paisa iss site se purchase karke waste na karen
Sksahu
Order no.296813163576
G
Meghasaurabh2805
over 7 years ago
I want to exchange my item from mirraw. Can u pls tell how to do this.
S
Samina ikram
over 7 years ago
M276638481
I don’t understand why is your employee sending me fake apology emails again and again.
Yes, I got my product from DHL, but I had to go through a lot of trouble to deliver to my address just because your unprofessional services. And Mirraw didn’t put any effort on that, I had to take all the pain.
And finally, when I could see the products those are equally worse like your services, didn’t follow any measurement instructions to make blouses.
Now the product quality, those are even worse a person can imagine, stop stealing the photos from some other vendors website and use that with your poor-quality products. Take the original picture of your products and use that in your website, stop making fool and frustrated to your customer, show some honesty and integrity in your business.
It’s complete waste of time, money and effort that I spent to get things from your website. I don’t know what should I do with those things, the quality is too bad that I don’t even give it to someone else other than dump.
If you really care your customer than you should compensate other than sending all fake apology emails.
G
Zarine60
over 7 years ago
I have a complaint. I received only one item out of two which I ordered and paid. Besides despite paying for stitching this was not done. Please revert
G
Mishrareshi007
over 7 years ago
Fantastic collection on a website. Ada Brand,Chikankari Clothes are very nice. Materials colour designs everything are very perfect.I loved it.
Swarnamala adoni
over 7 years ago
My order M581353623 not received and no news for Mirraw.Order placed On November 13 2017 it’s 1 month now. Reading all review worries me. Customer service calls and emails are not responding
S
Susy oommen
over 7 years ago
A worst company to deal with. They are daylight robbers. Don't ever make the mistake of dealing with these guys!