Mirraw Reviews

I did order 2 outfits that I love on line and never received them. I call and was told that they don't have enough material for these outfit and I should replace my order. I call customer service and they will not help me.. I loose $138.00

Mirraw is the worst Online shopping site with absolutely no customer care service. I ordered two Indian men kurta set from Mirraw. One was nice and it fitted my son well. The other kurta set blue embroided silk sherwani. Product ID: 3141885 did not fit my husband well and I posted it back in good faith that I will get the refund of the item. I posted this item and paid £17.99 for postage. Total cost: 46.32 for the item + 17.99 for post= £64.31 I did not receive any refund for my item. I tracked my delivery and found that the recipient refused to accept the delivery and returned. I have not received this post back! I called up customer services so many times and spoke to an agent called Shankar who does not help. I also submitted a query form at Customer services to help refund for my item, they do not reply. I am utterly disappointed and disgusted with Mirraw customer services. They should not be dealing with International customers as in foreign countries these issues are dealt with utmost care and refunds are processed. I hope no international customer buy any items from Mirraw because if anything goes wrong with the order, they do not help! Please note that the tracking reference number with Royal mail: LG988809015GB

They send me wrong color dress

Good

I had the best first experience with Mirraw. I ordered the Teal Floral Lehenga and chose the custom stitch option plus cancan. Ragani from the stitching team reached out to me via whatsapp to inform me that the style of blouse I chose would cut into the embroidery and asked what I wanted to do. I ended up changing the style of neck to keep the embroidery intact. I really appreciated them doing that instead of just cutting into the embroidery. The fit is perfect and the stitching looks really well done. The material is great quality and the embroidery is the perfect amount to add some bling to an already beautiful Lehenga. I was surprised to see that the cancan was sewn under the skirt (usually is a seperate skirt to wear under) and the net portion is covered by a silky fabric which will prevent it from sticking/catching onto the lehenga skirt material. I will definitely reorder from Mirraw!

Hi, I have been trying very hard to get in contact with Mirraw as I have a urgent amendment to make, but have not had any joy getting a response. Please can you tell me how best to contact Mirraw for urgent amendments

my order is M890640049 One of my White Woven silk saree is short by 48 inched and can not wear at all. I hope Mirraw will take care of this issues and deliver the right one. Waiting for their reply

Poor customer service..communication breakdown among agents...very very disappointing..had ordered my item way in advance but now too late to reorder as customer service agents lied abt item being stitched and will be delivered as soon as done throughout and now telling me they can't...

My review automatically put in a star rating. It should be ZERO stars. 100% Money Back Guarantee?????? This is a disingenuous statement! Sizes are inaccurate - ordered 2 boy's Kurta outfits. Ist one a little snug. Ordered next size up - no significant size change. Second outfit has a stain in the front. Mirraw will not reimburse me even though it has this major flaw. I am out $82(US) for two outfits that are not usable to me. Be aware - shipping an item back is cost prohibitive. It would cost me $47 to ship back the 1st outfit that cost $41! DO NOT PURCHASE from Mirraw.

I ordered a Paisley Neckline Kundan set back in January. It should have a necklace and the earrings. The earrings were missing from the order and even after sending several emails, almost three months later, the earrings have not been delivered. Customer service is terrible and I may never order again.