Mirraw Reviews
Product Reviews
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Judy tschantz
1 day ago
The item is absolutely beautiful with excellent workmanship, and I would highly recommend it based on quality alone. However, I used the measurements provided on the website to choose my size, and unfortunately, the kurta in the set I ordered was too small. According to the size chart, I should have had about 1.5" of room to spare, yet it fit too tightly.
This experience makes me question the accuracy of the website's sizing information. Additionally, be aware that the return window is quite short. When I tried calling the help line for assistance with returning the item (from the U.S. back to India), I was unable to get clear answers due to what seemed to be a language or accent barrier. As a result, I was unable to complete the return.
The product is lovely, but I recommend ordering with caution—especially if you're relying on the sizing chart or may need to return it.
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Judy tschantz
1 day ago
Beautiful craftsmanship, but sizing and customer support issues.
The item is absolutely beautiful with excellent workmanship, and I would highly recommend it based on quality alone. However, I used the measurements provided on the website to choose my size, and unfortunately, the kurta in the set I ordered was too small. According to the size chart, I should have had about 1.5" of room to spare, yet it fit too tightly.
This experience makes me question the accuracy of the website's sizing information. Additionally, be aware that the return window is quite short. When I tried calling the help line for assistance with returning the item (from the U.S. back to India), I was unable to get clear answers due to what seemed to be a language or accent barrier. As a result, I was unable to complete the return.
The product is lovely, but I recommend ordering with caution—especially if you're relying on the sizing chart , or if you need to return it for whatever reason.
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Nicolewahba
2 days ago
I’m extremely disappointed with my service from Mirraw. I ordered my outfit a month ahead of the day I needed my outfit, I’d sent them multiple emails about the dates I needed it for. The email responses were never helpful or useful. My order arrived later than the date I needed it for. They couldn’t do my size unless I paid extra for it, which I did. I asked about a refund multiple times over email to which they never addressed or responded. Overall honestly and truly a very stressful and disappointing service. Would not recommend to anyone nor order from here again!
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Cshrimanker
about 2 years ago
my order is M890640049
One of my White Woven silk saree is short by 48 inched and can not wear at all.
I hope Mirraw will take care of this issues and deliver the right one.
Waiting for their reply
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Pritasha1234
over 2 years ago
Poor customer service..communication breakdown among agents...very very disappointing..had ordered my item way in advance but now too late to reorder as customer service agents lied abt item being stitched and will be delivered as soon as done throughout and now telling me they can't...
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Deb clarke
over 2 years ago
My review automatically put in a star rating. It should be ZERO stars.
100% Money Back Guarantee??????
This is a disingenuous statement!
Sizes are inaccurate - ordered 2 boy's Kurta outfits. Ist one a little snug. Ordered next size up - no significant size change.
Second outfit has a stain in the front. Mirraw will not reimburse me even though it has this major flaw.
I am out $82(US) for two outfits that are not usable to me.
Be aware - shipping an item back is cost prohibitive. It would cost me $47 to ship back the 1st outfit that cost $41!
DO NOT PURCHASE from Mirraw.
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Syedrizvi5
over 2 years ago
I ordered a Paisley Neckline Kundan set back in January. It should have a necklace and the earrings. The earrings were missing from the order and even after sending several emails, almost three months later, the earrings have not been delivered.
Customer service is terrible and I may never order again.
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Sampatel1954
over 2 years ago
I have very bad experience with .customer service is very poor .product quality is very poor.I return the product and it has taken more than 20 days to get refunded after I dispute the charges with PayPal
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Priti sharma
over 2 years ago
Mirraw is the worst service I have ever received. My order address was updated to a random address in NZ by their customer representative while I live in Singapore. I have asked for a refund 5 months ago, still no response. They are worst. M298729745
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Krishna bhagavatula
over 2 years ago
Hello,
The quality of the saree is horrible! Not to mention the blouse quality and stitching. No liner was included and blouse color does not even match with the saree. Extremely disappointing.
NAVY BLUE GEORGETTE SAREE WITH FANCY LACE AND BLOUSE PIECE M3517453
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Anisa411
over 2 years ago
Beautiful Products! Poor International Service. Wrong invoices are sent internationally sending taxes and duties fee more than three times the cost of the items.
Promises are being made to send correct orders and it is not be shipped. Mirraw's team is not responding to emails and not refunding for purchases made.
Poor International Service
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Dhanurbonde11
over 2 years ago
good products ......
Rohit gajam
over 2 years ago
product is fabulous