If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
It's more beautiful than expected! Very soft, comfortable to wear, the craftsmanship is great and well done, the only observation I have is that the skirt is not as voluminous as shown on the first picture, but it doesn't bother me too much. All in all great value!
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Magda.mborey
8 minutes ago
First of all, the product looks exactly like it does in the photo, and the stitching exceeded my highest expectations. I’m very happy with it and truly recommend it.
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Fuzzpadayachee
9 minutes ago
Again while the item is good, the unpleasant, unprofessional service was not appreciated. I had ordered the saree well within your delivery timeframe and only received it after my son’s wedding. You did not adhere to the delivery timeframe. Very sad that I had to wear an old saree for the wedding. Never again will I purchase nor recommend MIRRAW to family and friends.
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Fuzzpadayachee
12 minutes ago
While the item is okay your unprofessional service leaves a bad frustrating image.
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Priya
16 minutes ago
Beautiful
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Priya
16 minutes ago
Beautiful red colour.
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Nisha chhika
14 minutes ago
TOOK FOREVER TO RECEIVE. I STILL HAVE AN ITEM OUTSTANDING.
YOUR AFTER SALES SERVICE IS NON EXISTANCE . I HAVE EMAILED / WHATSAPP - JUST BEEN IGNORED. M644139995- BLACK ITEM SHOWS DELIVERED BUT NEVER RECEIVED.
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Zaraislam.su
18 minutes ago
This is so beautifully beautiful. I loved this
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Meson.azad
18 minutes ago
Good quality and nice fitting
Deshnee subben
about 5 hours ago
Size too small. Ordered same size as second pair and those fit perfectly
I ordered a Paisley Neckline Kundan set back in January. It should have a necklace and the earrings. The earrings were missing from the order and even after sending several emails, almost three months later, the earrings have not been delivered.
Customer service is terrible and I may never order again.
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Sampatel1954
over 2 years ago
I have very bad experience with .customer service is very poor .product quality is very poor.I return the product and it has taken more than 20 days to get refunded after I dispute the charges with PayPal
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Priti sharma
over 2 years ago
Mirraw is the worst service I have ever received. My order address was updated to a random address in NZ by their customer representative while I live in Singapore. I have asked for a refund 5 months ago, still no response. They are worst. M298729745
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Krishna bhagavatula
over 2 years ago
Hello,
The quality of the saree is horrible! Not to mention the blouse quality and stitching. No liner was included and blouse color does not even match with the saree. Extremely disappointing.
NAVY BLUE GEORGETTE SAREE WITH FANCY LACE AND BLOUSE PIECE M3517453
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Anisa411
over 2 years ago
Beautiful Products! Poor International Service. Wrong invoices are sent internationally sending taxes and duties fee more than three times the cost of the items.
Promises are being made to send correct orders and it is not be shipped. Mirraw's team is not responding to emails and not refunding for purchases made.
Poor International Service