If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
Material quality is not great but is good , looks pretty on wearing it. Size is smaller than expected but nice
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Chandra singh
about 8 hours ago
It was a very good experience from ordering to receiving the item. Very happy with the process
Corine corbitt
about 18 hours ago
Came about a week faster than was quoted. I was very worried about size but I followed the directions and it fits! It looks just like the photo. Inam very happy.
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Sxpras1
1 day ago
Excellent pieces. Wife is extremely happy.
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Rrajan
1 day ago
No
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Gracie9551011333 ...
1 day ago
The quality of the sari was very cheap
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Cm3443
1 day ago
while the top two pieces fit...the waist size of the pants are for a very huge man...the waist has to be at least a 50" and i wear a 33" i now have to search for pants that match the outfit and fit...as they clearly will fall off
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Ritwik10
2 days ago
Item as per photo but stained. No option of replacement.
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Aurorae0
2 days ago
I love this sari it’s so elegant and dainty, I also got it pre stitched so very easy to put on. Thanks so much to the people who made and stitched the sari 🩷
Beautiful salwar suit. It is pure cotton fabric. Colour is really nice. Happy to buy this suit. Go for it.
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Noel8082293772 mi...
over 3 years ago
Very good lovely pendant set
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Marquis8386441315...
over 3 years ago
Very nice like this necklace
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Ishvr0510
over 3 years ago
Lehengas fabric is so cheap for the price I paid. And diyas are the worst quality.
Poonam grover
over 3 years ago
I ordered a saree for a special occasion which I received 6 days before the day I supposed to wear. But quality is just so cheap I filed complaint right away and no one is replying . If you call India office the claim they can’t see the detail. Usa team says it will take time to get response. Mirraw online policy is clearly showing to return or replacement in 7 days. People already took 5 days and no response. What is the use to order or policy of no one is taking any action. I wasted my time my money for the occasion I ordered. I will give extremely poor service.
Renuka kiran
over 3 years ago
Not Reliable at all , I bought a order of $145 NZ money was taken but they said the order failed and their products very Cheap kind not how the picture is at..😡
Gythrie karthikason
over 3 years ago
I ORDERED 5 ITEMS INITIALLY, UNFORTUNATELY AFTER DONE PAYMENT CART HAS 4 ITEMS ONLY. TRYING TO CONTACTING MIRRAW IN ALL POSSIBLE WAY, BUT DIN GET ANY RESPOND
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Sultana dhanani
over 3 years ago
Unprofessional Service
Service that is unprofessional
I ordered a dress on September 16, 2021, and it was supposed to arrive on September 25, 2021, within Mumbai. I asked them if they could deliver by the 27th of September because I have a family wedding on the 6th of October. They said yes and said, "Don't worry, we'll deliver on time."
Worse, they delivered on October 6th, which meant I had to buy a new dress because I couldn't wear it to the wedding. They promised someone from the Mirraw team would call you for a refund, but I haven't heard anything. Service was dreadful. No one wants to be held responsible if an order is delayed or if a refund is required. So keep the backup.
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Lal.shobha
over 3 years ago
Product Quality of Sarees 2 from Shree Sanskruti and 1 from Sareemall are overpriced and not of poor quality
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Renusarag
over 3 years ago
I ordered kids clothing on 16th sep and I received the product today as mentioned in the product’s expected delivery date.
We are also happy about the quality of the material. Worth buying!!! Thank you Mirraw team .