If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
You only sent one item not two which is what I paid for and your customer service can’t get their act together to send the second one after a month of corresponding!!
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Haimwattie ramsaroop
about 19 hours ago
I’m very happy as this outfit fit perfectly and looks beautiful.
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Haimwattie ramsaroop
about 19 hours ago
The clothes fit perfectly
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Mmaya0860
about 23 hours ago
Love outfit and color combinations of salwar kamez very nice and beautiful 😍
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Mmaya0860
about 23 hours ago
I like it it's bit loss
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Mmaya0860
about 23 hours ago
I like the the material and very nice outfit 👌
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Nisha
1 day ago
Quality of fabric is poor, looks good in picture but found very flimsy.
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Devikaabisumber
1 day ago
very nice outfit for the occassion
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Amreetd
1 day ago
Very poor quality. Reverse side of saree is white.
Lehengas fabric is so cheap for the price I paid. And diyas are the worst quality.
Poonam grover
over 3 years ago
I ordered a saree for a special occasion which I received 6 days before the day I supposed to wear. But quality is just so cheap I filed complaint right away and no one is replying . If you call India office the claim they can’t see the detail. Usa team says it will take time to get response. Mirraw online policy is clearly showing to return or replacement in 7 days. People already took 5 days and no response. What is the use to order or policy of no one is taking any action. I wasted my time my money for the occasion I ordered. I will give extremely poor service.
Renuka kiran
over 3 years ago
Not Reliable at all , I bought a order of $145 NZ money was taken but they said the order failed and their products very Cheap kind not how the picture is at..😡
Gythrie karthikason
over 3 years ago
I ORDERED 5 ITEMS INITIALLY, UNFORTUNATELY AFTER DONE PAYMENT CART HAS 4 ITEMS ONLY. TRYING TO CONTACTING MIRRAW IN ALL POSSIBLE WAY, BUT DIN GET ANY RESPOND
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Sultana dhanani
over 3 years ago
Unprofessional Service
Service that is unprofessional
I ordered a dress on September 16, 2021, and it was supposed to arrive on September 25, 2021, within Mumbai. I asked them if they could deliver by the 27th of September because I have a family wedding on the 6th of October. They said yes and said, "Don't worry, we'll deliver on time."
Worse, they delivered on October 6th, which meant I had to buy a new dress because I couldn't wear it to the wedding. They promised someone from the Mirraw team would call you for a refund, but I haven't heard anything. Service was dreadful. No one wants to be held responsible if an order is delayed or if a refund is required. So keep the backup.
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Lal.shobha
over 3 years ago
Product Quality of Sarees 2 from Shree Sanskruti and 1 from Sareemall are overpriced and not of poor quality
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Renusarag
over 3 years ago
I ordered kids clothing on 16th sep and I received the product today as mentioned in the product’s expected delivery date.
We are also happy about the quality of the material. Worth buying!!! Thank you Mirraw team .
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Jyotikhurana2019
over 3 years ago
Good
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Irishatchu
almost 4 years ago
Product number 3451069 material is a bit rough and different from the picture. The border makes the saree look a bit dull. But the other saree was ikkat and that was good . Blouse was good fit as well.