If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
Again, on opening my parcel yesterday this outfit was smelling very badly like fish or some sort of chemical. I had to wash it straight away but there is still a funny smell lingering on the outfit.
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Suman.ghaiwal
about 6 hours ago
On opening my parcel, all 3 items had a strange fish smell. I had to wash all of the outfits due to this fishy smell. So sorry to share this with you but thought you needed to know.
I return saree he I pay money cash on delivery and he paid my money in my mirraw wallet so I buy a saree cut rupees in my wallet but he cancelled my saree order
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Bhavanisubbarao7
almost 4 years ago
l ordered two sets of toe rings in June 2021 for rs 660/- i received sets but one is good and other one is mixed with different combination means two toe rings differed. we can’t wear them and of no use may be packing mistake.how can it be rectified order no is M847308896-6835022
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Sujathaselwyn
almost 4 years ago
I ordered a salwar set material, quality is very bad, looks cheap and is expensive. For the same price I have got very good quality material in shops. Regret ordering from you. The courier you used is not professional either. You must be using them because they are cheap. Your focus is not on quality. Very disappointed and feel cheated.
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Aracely6955241845...
almost 4 years ago
The product I ordered from this mobile number wasn’t good at all I want to return it kindly send me your customer care number in India
Sarwatmiyan786
almost 4 years ago
STAY AWAY FROM THESE PEOPLE
CUSTOMER SERVICE IS VERY BAD THEY DO NOT RESOLVE ANYTHING
ALSO THEY DO NOT DEIVER ON TIME = VERY BAD ITS A CON
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Desai
about 4 years ago
gud
Hafsa bibi
about 4 years ago
The last purchase i made was delayed by 2 months. It kept returning to the Mirraw facility. This happened twice.
I emailed mirraw and their customer service is great, timely responses. They looked into the matter to get the outfits delivered.
This is the first time it has happened, i usually buy and get my products in less than 14 days. Thank you mirraw.
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Kumari.pokhrel
about 4 years ago
Always late on Shipping!
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Rabishkumar2011
about 4 years ago
I don't have received my product
Rajaniforever
about 4 years ago
Hello, CHEAT Mirraw team,
You guys are cheating the people with the name of shopping.
I have placed an order for my kid. It's lehenga choli. It cost 1620/- I received a request to pay online. I paid through Gpay after the transaction. I didn't even get any message or any track id regarding order.
So return my money back or send my money back or else it's gonna be very serious issue
Who is your founder i need to talk that bleedy is this fine for you people all bull shit stuff you people are doing i'll not take it easy.
I ordered from my account: rajaniforever@gmail.com
Ive sent you proof also.