If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
Received my necklace which looks just like the photos. Great customer service who patiently addressed my queries at every turn. Shipping was taken care of well despite covid issues, would buy again! thank you!
Safia ferns
almost 5 years ago
Haven't received my shipment ordered since 26th April 2020.
Jahanara begum
almost 5 years ago
A happy customer with great product and I must say high standard Stitching done by them. 👍
Prince gupta
about 5 years ago
i had returned my order but i don't had get my money back.it being approx. a month.
Hardy radadiya
about 5 years ago
Well finish product quality and embroidery work
Arjuna behera
about 5 years ago
order no- M513366302. I purchased one marcketing bag from mirraw.com and paid Rs.693.00 through cash on delivery Order on 06.03.2020. But I returned the sellers item due to duplicate item within 3 days. Ticket actioned #2138830. I have not received my refund money till today. so kindly help me. I think the seller is a cheating person.
Masentle motsoeneng
over 5 years ago
My dress was soo ugly, cheap material and no shape at all, they requested a photo of what i received and i sent it, when they notice that its not what i ordered, they saying that they can only refund 10% of what i paid and i can keep the so called dress as good gesture!!!!!
They are very bad, i dont recommend them at all.
G
Ravinaa2020
over 5 years ago
I ordered earring and received today, but the pearl is missing in the earring...
Jean respicio
over 5 years ago
One of the pierce earring that you send me it’s loose when you push it at the back and furthermore can you put a gold color at the back of the pierce earring not a clear plastic one because it’s ugly at the back of earring especially it you have a short hair you can’t hide those clear plastic at the back how can I order those color yellow for the back of the earrings I have two gold ones but some doesn’t fit the others most of them are all clear ones for the back I hope you will get back to or hope you answer me thank you
G
Pervizsaheb
over 5 years ago
Horrible fake company, never receive the item, keep replacing the items and never ever receive the item, fake company