If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
Bangles look exactly like in the pic. Quality seem good.
Pranay gaikwad
about 9 hours ago
Nice.
c
Ckmiyer
about 12 hours ago
Thank you I received the order, but one side it looks unshape compared to other side* I have already one from Nepal bigger than this with gold covered * I shall try to modify to cover the in gold*
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Shiva.isms
about 13 hours ago
Very scratchy material. Sizing was much too big. Pants look miscolored with the top, and rather than direct embroidery , there are net patches on the legs.
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Neetu gill
about 17 hours ago
This was my third time ordering from mirraw. Quality of fabric was good, stitching was perfect and the person in charge of stitching was very humble and experienced. Looking forward to order more from mirraw.
s
Summerweeks13
about 20 hours ago
I really like it. The outfit is very pretty
M
Marianne la nasa
1 day ago
The stitch work on the top is beautiful and I love the rest of the material!
h
Heli.shukla
1 day ago
It’s small
m
Mailtopurvi
1 day ago
Its not like in picture, poor quality, zari sticking on body, cheaper material, in picture looks like threaded work, but its shiny golden zari that stick to body. Not worth the price plus shipping costs
Have received my products and wanted to return.. already created return request in portal... And sending emails daily for uodates..no one picked items nor they took time to reply to my email on time..
Very bad customer service..I never order from this site again in future..
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Samprax
almost 6 years ago
Order No. M584075825
Wilson,
It was no use speaking to you. I thought been a escalation senior person you would treat my request on priority and as per our conversation I was suppose to get call back from you.
But was again ditch and no call back for whole day.
Now I am getting such stupid reply as per trial email.
Sorry, but it was not even worth escalating to you.
t
Tarun52015
about 6 years ago
I didn't get the amount of Rs. 2219 after cancellation of the order no. M499605758. Please do the needful action at the earliest.
My registerd email id is tarun_52015@redifffmail.com
Aneesa singh
about 6 years ago
I ordered an anarkali suit and encountered significant delay. When the product finally shipped (my event was already finished), I received information that my package was apparently delivered yet I did not receive anything. I called and email customer care at mirraw and still have not received any help or acknowledgement. Very disappointed
Naga bharathi
about 6 years ago
I have ordered for Ruby pink stone twoline precious necklace. Amount has been deducted but the order is not confirmed. Pl look into the matter
S
Shelly singh
about 6 years ago
Terrible experience. Substandard quality of products, no customer service courtesy whatsoever. Very unreliable company, unfortunately it's international company, so what can you expect from a non-American seller. Very unfortunate. I had high hopes but I'll just stick with the vendors here in this country. I am so disappointed and upset by the lack of consumer value and workmanship pride in the products sold. I would never use Mirraw again nor refer anyone there. They can keep the $208 credit they promised but won't allow me to use. Thanks for nothing. What a useless company. Would love to see them go out of business.
Kalpana sarkar
about 6 years ago
Ordered Red saree @ 462/- on dated 27 May 2019 paid on line. My oder is cancelled but still my money not refunded to my account. I'm very much disappointed. Kindly inform me when you will refunded my money. Kalpana
z
Zaytoon
about 6 years ago
ORDER M992045685 PLACED ORDER DELIVERY DATE 12 MAY 2019 RECEIVED NOT UPDATES AT ALL REQUIRE THIS PARCEL URGENTLY
Vladimira mihssen
about 6 years ago
I am very happy. Shipping takes time but that’s understandable. They do their best. And their clothes is beautiful. I’ve never had an issue with anything. Very good customer service too.
Nicky anim
about 6 years ago
order is ready to ship by tomorrow becouse i speaked to a custormer service memer who was nice.
so if you want to clear something you shoud call them becouse they want to help you