If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
Product I ordered is good. But stitched was wrong. Because I don’t knew that size we chose as standard size, will be two inches more in actual size.
So it came loose. Next order I was alert and checked the size when they confirmed my order. Find it two sizes bigger what I ordered. I try every way to contact them. Finally they corrected and said I should order body measurements because it comes two inches more than the size I select. Anyway they are very helpful and sincere. I love how they handle it this time. I wish there success.
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Pareeg
5 months ago
Excellent service. The blouses were stitched very well. Overall, happy with my shopping experience and will order more outfits in the future
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Varshneysomya95
5 months ago
good collection and timely delivery.
Reviewassist.ai
5 months ago
Great product Loved it
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Anupjohn2017
5 months ago
Good item. Stitching also perfect
Monika kalia
5 months ago
I am really happy with the purchase. Grey color Lehnga with blouse and duppta . This outfit was really beautiful. stitching was Amazing . Great costumer service . I am ready for next purchase. thank you so much :)
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Magalidadure14
6 months ago
J'ai commandé 3 tenues qui sont vraiment magnifiques, merci beaucoup.
Mithila rahman
6 months ago
I am very pleased with my oder. The fitting was absolutely perfect, and the packaging was excellent. I also appreciate the great customer service throughout the process. I would definitely recommend.
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1mayanbelle
6 months ago
After ordering from Andaaz Fashion and losing my money I was afraid to try Mirraw. But I am so glad that I did. The outfit was made to look like the picture of what I ordered. The stitcher worked with me and made my outfit. It fit perfectly, the length was perfect for my height. I was so pleased, I ordered another outfit. I will definitely order again from Mirraw.
Akshita gopinath
6 months ago
Excellent, excellent, excellent on all fronts. While the initial order placement was a bit shakey, we had a lovely client manager (Peter), who kept me assured and informed about my order. It was a custom stitched lehenga and the material and stitching was so amazing, I’m truly shocked. I feel so happy writing this not only because I’m happy with the product but the team was sooooo great. From Peter to the stitching team.
I now have my official wedding and celebrations website forever!! Next up I’ll try the jewellery too.