Mirraw Reviews
Product Reviews
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Judy tschantz
about 8 hours ago
The item is absolutely beautiful with excellent workmanship, and I would highly recommend it based on quality alone. However, I used the measurements provided on the website to choose my size, and unfortunately, the kurta in the set I ordered was too small. According to the size chart, I should have had about 1.5" of room to spare, yet it fit too tightly.
This experience makes me question the accuracy of the website's sizing information. Additionally, be aware that the return window is quite short. When I tried calling the help line for assistance with returning the item (from the U.S. back to India), I was unable to get clear answers due to what seemed to be a language or accent barrier. As a result, I was unable to complete the return.
The product is lovely, but I recommend ordering with caution—especially if you're relying on the sizing chart or may need to return it.
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Judy tschantz
about 8 hours ago
Beautiful craftsmanship, but sizing and customer support issues.
The item is absolutely beautiful with excellent workmanship, and I would highly recommend it based on quality alone. However, I used the measurements provided on the website to choose my size, and unfortunately, the kurta in the set I ordered was too small. According to the size chart, I should have had about 1.5" of room to spare, yet it fit too tightly.
This experience makes me question the accuracy of the website's sizing information. Additionally, be aware that the return window is quite short. When I tried calling the help line for assistance with returning the item (from the U.S. back to India), I was unable to get clear answers due to what seemed to be a language or accent barrier. As a result, I was unable to complete the return.
The product is lovely, but I recommend ordering with caution—especially if you're relying on the sizing chart , or if you need to return it for whatever reason.
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Nicolewahba
1 day ago
I’m extremely disappointed with my service from Mirraw. I ordered my outfit a month ahead of the day I needed my outfit, I’d sent them multiple emails about the dates I needed it for. The email responses were never helpful or useful. My order arrived later than the date I needed it for. They couldn’t do my size unless I paid extra for it, which I did. I asked about a refund multiple times over email to which they never addressed or responded. Overall honestly and truly a very stressful and disappointing service. Would not recommend to anyone nor order from here again!
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Ushaashetty
almost 8 years ago
I bought 3 layered red atones necklace,just recd. paid 890 rs but looks worse than roadside stuff. Over taht return policy is so bad that you are judt stuck with the item. So never buy fro this site MIRRAW is a cheat.the stars are already fixed by them. U cant even change the number of stars
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Merinsunny
about 8 years ago
Wish I could rate them as "0" star ⭐️, they don't deserve even 1star. I bought a four items with standard stitching . Two of my items were cancelled because the product failed quality check... can't they provide me another one of the item that passes the quality check?? Then the two items that I got they had to change the measurements I gave because they can't do as per my maessurements. In total I had to pay around 25 for the product and 22 for postage and I had to pay £19tax, is it a joke? I asked them to cancel my order fully if they cNt provide all 4 of the items as I have to pay double the product value for postage and tax. They can't as they are stitched to "my measurements". I will never buy from them and will also tell my Friends not to buy from them. Not happy at all.
I am not sure how they have got so many good reviews...
Ishita mitra
about 8 years ago
worse than every one i cant believe they shown me one product and gave me pieces of clothes give my money back

Meetababu113
about 8 years ago
They are the worst in customer service! I ordered few items and some of those were not customized to the measurements given or didn't look like anything as pictured. They don't deserve any stars. They don't need to be in business if they can't honor what they said. I have been trying to get a credit back for the last 2 months and I keep getting email saying it will be credited in 48 hours, no credit back yet!! A new person would take over responding so I have already been told by 3 people that I would be credited back. My emails on status of the credit are now being ignored, emailed few departments and still no response.
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Eh636
about 8 years ago
Lovely product. Quick delivery. Impressed with transact
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Nandini.mats.24
about 8 years ago
I have ordered artificial jewellery on 2nd April of 4133 rs.amount has been deducted from my account but still I have not received any confirmation about order .its showing pending .i have checked with hdfc bank amount has been paid to Mirraw successfully .please return my money or deliver my item soon
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Jyoti lal1950
over 8 years ago
I ordered 6 sarees and four of those sarees were under promotion buy one and get one free.I received all items in a appropriate timing but never received the deal get one free,thou its bit expensive too.One saree is in a poor condition stitches are off.Sent a request to Mirraw to explain what buy one and get one free is about.