If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
Fits very well but beads work looks sloppy and rushed
r
Ruqqikam82
about 2 hours ago
I really loved my dress.
Mary cjose
about 14 hours ago
It’s smaller in pictures
N
Natasha jairam
about 16 hours ago
My outfit arrived quickly—within just two weeks of ordering—and the process was smooth from start to finish. The outfits were beautiful and exactly as expected. Great quality for the price! I’m very happy with my purchase and would definitely order again.
N
Natasha jairam
about 16 hours ago
My outfit arrived quickly—within just two weeks of ordering—and the process was smooth from start to finish. The outfits were beautiful and exactly as expected. Great quality for the price! I’m very happy with my purchase and would definitely order again.
N
Natasha jairam
about 16 hours ago
My outfit arrived quickly—within just two weeks of ordering—and the process was smooth from start to finish. The outfits were beautiful and exactly as expected. Great quality for the price! I’m very happy with my purchase and would definitely order again.
Sandhya dhacka
about 19 hours ago
The palazzo was not stitched nicely
It could have been given a better shape and not so broad.
m
Msaxena444
about 23 hours ago
I did not receive the blouse as per image, it was misinterpreted and in spite of my to and fro correspondence, my complaint was not even attempted to be resolved. I am very unhappy customer and of course will never order from your company.
Very bad experience.I have ordered 4 product and all have some issue . Two product has stain in it , other one has wrong stitching one side different than other side. And last product they haven’t stitched at all. Very bad quality and very bad product. After all this for return I have to pay money for that bad product. I will not recommend to spend money in this better to get good product from stores or some other reliable website. I don’t know how to make this 1 star
This is the response I got from Mirraw
We would like to help you out for this, we will provide you the return procedure, however, the return shipping charges you have to bear on your own and share the tracking details with us and would like to inform you that it might be the return shipping cost more than the product cost.
Anju purty
over 1 year ago
Great product
Loved it
l
Lpriyanka329
over 1 year ago
Worst
Satarupa tarafdar
over 1 year ago
Haha .. really.. I see they are removing genuine negative reviews. Only keeping the positive ones.
R
Radhika sathyakumar
over 1 year ago
I am having a terrible experience with MIRRAW. The piece is damaged and they are offering 5% discount for this, which is hilarious. They are offering discount from my money. Why should I have a damaged piece?? Terrible service from Customer care. Looks like have to take it higher up to resolve this.
p
Perveenlakhani786
over 1 year ago
Ruchira customer service is the best !
I’m Amazed !
Good work !
Thanks
G
Keara5233350616 m...
over 1 year ago
Satisfied with the items received
SB
Shruti bhalerao
almost 2 years ago
beautiful dress
Truptipatel040
almost 2 years ago
very happy with Quality of vsaree india thats show as per images of saree
Jayashree iyer
about 2 years ago
bewarned - THEY DO NOT LET YOU CHANGE THE STAR RATINGS. WEIRD.
If there was 0 star I would give a FUCKING 0 star.
My mom often shopped here (this is from her account) so I decided to purchase a lehenga from here. Note: We are International Buyers!
The main problem was:
1) They sent the wrong PRODUCT to begin with
2) They also sent me wrong COLOUR ( I ordered BLUE they gave me black)
- I asked for return shipping address so I could return the product & they could send me the correct one. (before their 7day return policy)
- I also asked them to cover my shipping as the FAULT was on MIRRAWs end.
I was being nice polite and patient until MIRRAW triggered me.
I had NO RESPONSE from them, but YET they constantly sent me emails saying they are waiting for my response. FUCKING RIDICULOUS!!! I HAD TO SEND 5 EMAILS over a period of 2 weeks for them to respond.
- WORST is that they replied yesterday saying will give me 20% REFUND. (this email was sent to my mom)
THEN they emailed me separately saying they will give me 30% REFUND. WHAT THE FUCK!
MIRRAW YOU NEED TO GET YOUR SHIT TOGETHER.