If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
The jacket is very nice and offers good value for money. Unfortunately, two buttons were sewn on very loosely, so I had to sew them on again straight away. Unfortunately, replacement buttons were not included.
Ayeva poirier
about 2 hours ago
The item arrived on time and the quality was beyond my expectations
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Shax3
about 2 hours ago
The outfit looks amazing, really good quality and exactly like the photo. I'm really happy with it and the delivery was quicker than expected too.
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Margotc
about 3 hours ago
I LIKE THE ƁLOUSE DESIGN
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Margotc
about 3 hours ago
Great
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Kiran patel
about 7 hours ago
Packed very professionally and excellent service. Product is good.
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Ritagpandey
about 8 hours ago
A bit shiny
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Ritagpandey
about 8 hours ago
Nice product
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Vinlyd22
about 8 hours ago
In the picture it looks much richer n shining but in reality it’s not soooo . Also if this from India than the costs are really very high
I have received the most beautiful dresses there can be. Would like to have space to send pictures :)
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Prarthana jani
9 months ago
Love all the products and services! Mirraw makes it easy to select, custom stitch and delivers the products timely! Thank you, Mirraw!!!
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Guest Review
12 months ago
test
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Norbwelt
about 1 year ago
Interesting! I just posted a review and gave them one star - review has been removed within minutes. I wonder how long this one will remain ... Here is the original review, I give it 5 stars which is ironical of course!
Worst online shopping experience ever! We ordered two clothes out of Germany as a wedding gift, to be delivered inside India. After three weeks(!), only one garment (saree) was delivered, after numerous incorrect info-mails re delivery status. Yesterday came the dispatch info for the second garment, when checking the tracking no. it said that the parcel was not picked up as the order was cancelled, which was confirmed by the seller. We requested a refund which was granted (as the goods were never delivered and the gift wrap for which we had paid was not made). Now, we are informed that we have to return the garment (which we never received) to the seller. Luckily we have two days left before the wedding to look for another present, but we will obviously never order again with Mirraw as they are unreliable. Or maybe they cancelled the second part of our order because we complained about the poor handling of the first part, trying to get rid of unpleasant customers?? Appropriate rating would be minus one star. Norbert, Germany
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Sarahjagmohan31
about 1 year ago
Too a while to receive but I will purchase again product is exactly like picture happy customer
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Laura ortu
over 1 year ago
I bought an amazing pista salwar amd an orange kurta. The quality is amazing and the delivering was so fast, considering it was coming all the way from India to Ireland!
I will definitely shop here again and share this shop with my friends!
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Nzansary
over 1 year ago
Amazing customer service and quality! I am extremely satisfied with the products I received. Right from ordering to receiving the package the team was always there to help me. Best online shopping experience I ever had! I Don’t have to look for any more online stores other than Mirraw now. Thanks a lot Mirraw! Best Regards from Canada!!
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Rukayahassan06
over 1 year ago
Very good. Got the dresses for my brothers wedding and it looked very good. Customer service was good for changing the measurements and colour of dresses. Recommend