If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
I ABSOLUTELY IMPRESSED by the service and the shipping process 💯 ❤️ and honestly I liked the product as well but I’m really DISAPPOINTED by the wrong website description and the stitching!! Description says it’s has mirrors and that’s the MAIN REASON it made me order this product but there are NO MIRRORS OF ANY SORT!! VERY DISAPPOINTING!!! And with the stitching, it has cancan attached when I didn’t want it to add. Also, the neck style is completely different than what I selected that’s even shown on the product picture on website and what they made is, I don’t normally wear that type of neck style. It also didn’t have the same tassels that shown on the picture. I even got the chance to talked to the stylist on the call and messages and she made sure with me the product includes the same tassel as shown on website picture. I described to her in details what exactly I needed. I got SO EXCITED to see my package arrived early but seeing all the mishaps turned all the excitement into a completely put off!! 😔
Vinay yadav
about 5 hours ago
I thought the saree is plain with gold foil prints but it is printed with gold foil. I can't zoom the picture of the saree because that facility is not available on the site
Sandy farwaha
about 7 hours ago
Exactly as show in photo. Stitched according to measurements provided. Availability of seamstress to communicate with me for additional queries and measurements was great. For this reason I will come back
Sandy farwaha
about 7 hours ago
Exactly as shown in picture. Good quality and stitched well and according to measurements I provided. The seamstress was available for communication with me via WhatsApp which was very helpful.
G
Phull h
about 11 hours ago
Lovely Lehengha with good stitching. However, the blouse length was not as specified and the tie up on the lehengha is not strong enough to hold it up.
v
Victoria.diener
about 11 hours ago
everything looks perfect and the delivery was very fast