Mirraw Reviews

AVOID LIKE THE PLAGUE! TOTAL SCAM As an international buyer I ordered an outfit and a necklace from the website. Big mistake! The items were of poor quality and did not fit. I contacted them asking about their refund process. I followed their strict instructions and paid £35 to return the item tracked and signed to the address specified. The tracking number showed it was delivered yet they stated they had not received it. They had told me to label the items as "defective" as part of the refund. They refused to give me my money back and Paypal sided with these criminals. Do not recommend anyone purchasing from here. Awful company with a typical indian mentality. They should be shut down.

The worst service from Mirraw. I bought a ready made blouse in which the buttons were on the wrong side. They said easy returns but they made it so complicated and now for a month I have been following up and no pick up done at all. I strongly recommend that people do not buy from this site.

I bought an amazing pista salwar amd an orange kurta. The quality is amazing and the delivering was so fast, considering it was coming all the way from India to Ireland! I will definitely shop here again and share this shop with my friends!

Wish the tracking system was clear, it is not updating and nobody responds to any questions Atlantic does not update clearly and it is frustrating when you paid for something and the tracking gets off track

Bought this saree today on 4/10/24. Length of the saree is not as enough as a regular saree mentioned in its specification. Slightly disappointed with that, otherwise saree color is good and the material is little thin. https://www.mirraw.com/designers/mr-mrs-creation-17888/designs/green-colour-kylie-silk-saree-with-handloom-weaving-silk-saree--2436706e-891e-4ca6-947e-cefa3d0a6d04

Amazing customer service and quality! I am extremely satisfied with the products I received. Right from ordering to receiving the package the team was always there to help me. Best online shopping experience I ever had! I Don’t have to look for any more online stores other than Mirraw now. Thanks a lot Mirraw! Best Regards from Canada!!

I am really disappointed with their customer service. They give you the run around giving you one ticket after another - and nothing gets done to resolve the issue for an easy return. The website says easy return but it is impossible return. I have an issue with them and these people who answer the phone or the email cannot resolve anything. Bottom line- do not order from them.

Very good. Got the dresses for my brothers wedding and it looked very good. Customer service was good for changing the measurements and colour of dresses. Recommend

sadsd

I'm writing this review after gone thru 4 months of calls and email exchanges with Mirraw Care Team. Unfortunately, Mirraw have messed up with my 2 orders where an incorrect lengha choli set was sent to me and also a saree with poor condition were sent to me. I sent countless pictures, emails and on top of called them to explain issues but at the end I was told no refund will be issued as they sent a correct product. Very disappointed with the customer service and the way they are handling issues. Not sure if their quality team really check the quality or the condition of the items before dispatching. Very sad to say I have decided to shop at different place as I don't want to deal with a business that can't stand by their product quality and also help to resolve customer concern. At this point, I'm very frustrated and dissapointed to even shopped at Mirraw at the first place.