If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
We deliver orders to all pincodes across India via Fedex, Bluedart, DTDC & SpeedPost (remote areas).
Time
8 Business days. Orders from remote locations might be slightly delayed.
Charges
FREE shipping on all orders above Rs 1199
Shipping Outside India/ International
Locations
We ship to following countries:
Please note that we require minimum order value of Rs 225 for shipping outside India.
Time
12-15 business days basis destination country. If ‘Custom Stitching’ is selected, we need 5-8 days extra.
Charges
Approx. Rs 500 - First item, and Approx. Rs 200 - Every additional item. Total shipping charges basis the weight of items in your order will be reflected on ‘checkout’ page.
Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
Charges
(charges may vary basis type and fit chosen)
Returns
Stitched Products are customized to your measurements, cannot be resold/reused and hence will not be eligible for returns/refunds.
Instructions
Please mention ‘Stitching Required’ in ‘Notes’ on checkout page. Measurements forms will be emailed to you after completing your order.
Payments In India
Credit Cards, Debit Cards, Netbanking
Cash Before Delivery. In this mode of payment cash is collected in advance.
Bank deposit to our Indian bank account.
Payments Outside India/ International
Credit Cards
Paypal
Bank deposit to our Indian bank account.
Time
If you are not happy with a product you have received, don’t worry. You can always return it back within 7 days without any deductions.
Process
Send us an email preferably within 48 hours of receiving the product. Our team will reply with the instructions and return shipping address to which you need to send back the product.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
General
Color and Texture may have slight variation. This happens because of photography.
Dry Clean only. Cold water recommended.
Embroidery
Embroidery, Patch work and thread work may have slight irregularities.
Turn the garment inside out before washing to avoid abraison.
Handloom
Yarns and Slubs may have some uneven and missing contrasts.They are inherent chararcteristic of the fabric that make its style peculiar.
Block Print
Color, Design, Overlapping and Placement may have slight variation. These is because they are hand printed.
Woven Motifs
Design may have slight variation
Design Catalog Remove Warning
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(*cod charges will be applied based on pincode)
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