Artificial Jewellery Online, Buy Fashion, Imitation Jewellery Online India

How can International Customers make a payment?

You can pay using any of these options:

1️⃣ Credit Card: We accept Visa, MasterCard, American Express, and Maestro cards.

2️⃣ PayPal: No PayPal account needed to use this option! 💸

3️⃣ Bank Transfer: Pay directly via net banking to our bank account.

Here are our bank details:
Name: Mirraw Online Services Pvt. Ltd.
A/C No.: 06262560006234
Bank: HDFC Bank
Branch: NULL BAZAR - MUMBAI
IFSC Code: HDFC0000626
Swift Code: HDFCINBBXXX

If you run into any issues, just ask us for a payment link/invoice—you won’t need to reorder! Feel free to hit up Customer Support if you have more questions! 😎

How can I return a product?

Got an order issue or question? Here’s how to hit us up:

⏳ Please allow 24-48 hours for email responses.

Phone Numbers:
📞 UK: +441-214-614-192
📞 Canada: +15-817-054-535
📞 US/Global: +19-494-645-941

📞 India: +91 2266484300

Email: mcare@mirraw.com

Slide into our WhatsApp here: https://wa.link/vx1pbv

We got you covered! 😎

I want to cancel my order?

If you need to cancel your order, you can do so within 24 hours of placing it.

Once your cancellation request is accepted, we will process your refund within 24 to 48 hours, either to your wallet or the original payment source.

For assistance, you can:

Email us at mcare@mirraw.com
Call us at :- +1 760 678 1780 / +1 949 464 5941
Message us on WhatsApp: https://wa.link/vx1pbv

Please include your cancellation reason when reaching out.

How can I know the status of my refund?

Refund will be initiated after we receive the
item and it passes the quality check.

Refund time depends on the mode of refund.

Wallet refunds is being processed within 24 to
48 hours of the product received

Online Transactions will be processed within 7 to
9 working days of product received.

International Debit Card / Credit Card Failure

If your payment gets debited and you receive a cancellation email, just reach out to our Sales team.

If the amount isn't reversed, contact us with your payment details, and we’ll check it out for you! 💸

What are the modes of refund available after cancellation?

We offer refund methods as per your payment mode.

Wallet
Back to source - In this case, the amount will be refunded to the payment mode that was originally used to pay for the order.
NEFT transfer - Available for all Cash-on-Delivery orders. As per policy, cash refunds are not possible.

Which products are eligible for returns?

The product is unused, unwashed, and unworn.
The product is in original condition with all tags intact.
The product has no signs of use, damage, soiling, or fragrance.

Please note that made-to-order and customized products may not be eligible for returns. Always check the product’s return policy before making a purchase.

I have issue regarding Shipping charges

You still have issue please contact us for further assistance.

I have issue regarding Custom/Standard Stitching Charges

Please refer www.mirraw.com/pages/stitching_information if you still have issue please contact us for further assistance.

What should I do in case of Debit Card / Credit Card Failure?

In the case while making the payment, amount is debited and you get a cancellation email ,the amount is reversed back to your account within 72 hours . In case the amount is not reversed please contact us with the payment details so that we can check from our end

Which products are not eligible for returns?

Sarees with stitched blouses
Customized and personalized products
Standard stitching and accessories
Home decor products
Products purchased during the Clearance Sale
All Islamic products (kaftan, abaya, etc.).

Returns for eligible products are subject to approval.

Know More About Our Return Policy

1. We have a self return policy. In order to return the product you will have to pack the item and ship it to our address which will be informed to you in E-mail once you select the products to return on our Return panel. 2. Items are eligible for return if they are being returned within 7 days of delivery and fulfil any of the following conditions : - Item was delivered to you in a damaged / defective condition. - Item was not as per the image displayed on the website. 3. All items must be returned in their original condition, with price tags intact, original accessories and in the original packaging as delivered to you. 4. The cost of return shipping will not be covered by Mirraw.com. Any customs duty charged will not be covered by Mirraw.com and will be deducted from the refund amount. 5. You may request for Replacement (exchange) of product, or refund of money or coupon worth product amount, that you could use on future purchase from Mirraw. 6. Any Custom / Standard Stitched Item or Lingerie Set items cannot be exchanged or returned.

For Order Details	+1-949-464-5941
For Sales	+1-760-678-1780

Return Time

Return Process

Refunds/Replacements

Stitching Time

Stitching Charges

Returns for Stitched Products

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Help Center

Helpline No. : +1 949 464 5941

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