5-6 business days is available to select delivery time.
This service is intended to customize outside India only.
| Product | Standard | Custom |
|---|---|---|
| Blouse | $1.0 (Regular) | $1.0 (Custom stitched) |
| Salwar Set | $1.0 (Standard) | $1.0 (Custom stitched) |
| Lehenga | $1.0 (Standard) | $1.0 (Custom stitched) |
| FNP | $4.0 |
Stitched Products are customized to your measurements, cannot be resold/returned and hence will not be eligible for returns/refunds.
If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
United States: +1 949 464 5941
United Kingdom: +44 121 461 4192
Canada: +1 581 705 4535
India: +91 22 6648 4300
All other countries: +1 949 464 5941
General inquiries: team@mirraw.com
Customer care: mcare@mirraw.com
Product itself is great but Mirraw were not keeping me informed about the delivery. I was told I would get it on 4th August as it was shipped on 30th July. However I was never able to track the parcel and no information was given to me as to what is going on. The outfit is for a wedding I need to attend and I was not given any info on when it will arrive or where it is. After many calls and emails I finally got through to an agent who was able to access my tracking and told me Mirraw only shipped the saree on the 9th August which is extremely delayed. The agent however told me he’ll make sure it is express shipping. The agent was helpful however my whole experience with Mirraw was not great. Also, I chose a different style for the blouse and it wasn’t customised to what I wanted. Again it’s okay but just reviewing the fact that I wanted a particular style and I didn’t get it. Very thankful to the last agent I spoke to who made sure it was shipped as express shipping.
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