If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
I should have received my parcel by Friday 28th March but recieved it on Saturday 29th March instead so was not happy as you did not inform me through the tracking process or apologised for the delay and should that I should recieve my money back as its not acceptable... Also the delivery payment of £8.99 is way too much and should be reduced to make more sales...
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Jennyrajan
3 months ago
Under skirt is restricting as I mentioned this is for a dance, it is not as flowing and doesn’t all of for large leg movements. We will have to do more tailoring.
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Talisha zell
3 months ago
The embroidery was beautiful. The custom stitching was done perfectly.
Laksita prasanna
3 months ago
maybe the blouse felt a little loose. and the skirt is the kind of material to get wrinkled and needs ironing. that was not mentioned explicitly earlier so that’s a bummer but otherwise it’s a pretty lehenga!
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Naseem karmali
3 months ago
Excellent customer service from the time I placed the order , updates on when it was stitched & shipping package was incredibly awesome. 👏 I give you 10 stars ty
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Nonacamacho71
3 months ago
I am thankful for Golden chain .I love it..🤗🥰👍
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Sharan degon
3 months ago
The embroidery is only on one side. Images or description do not tell customer embroidery will not be on back.
The material is very thin and static occurs , then the material sticks to the legs. The netting does not sit well because of material underneath.
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Michellebolourchi
3 months ago
Great fit and product. Exactly as pictured.
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Mauzima.a
3 months ago
Beautiful product
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Mauzima.a
3 months ago
The product itself is beautiful, however it is bigger than the ordered size. It is not size 36 and is too long and wide
Dresses are perfect fit. And customized stitching as per the requirements. Well done. Will order again for sure.
Sigimol lijo
9 days ago
I ordered a lehenga, and the stitching was excellent. Thank you to the entire team
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Mp.salman
15 days ago
Such a bloody item supplied
Bought for AED 139.75 and supplied an item not even worth AED 10..
seriously irresponsible
Pranay gaikwad
16 days ago
Good Quality, Satisfied ...
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Sayemuddin1477
17 days ago
I recently purchased a saree from Mirraw, and overall, I'm very pleased with the quality and design! The saree itself is beautiful — the fabric is luxurious, and the craftsmanship is top-notch. The blouse was also unique and well-made, and it fit perfectly thanks to the "made-to-measure" option they offer.
However, there was one issue: I specifically requested a 3/4 arm length for the blouse, but unfortunately, I received a shorter sleeve length instead. It's a bit disappointing because everything else was perfect, and I was really looking forward to that specific sleeve style.
Despite this minor setback, I’m still in love with the saree and blouse combination. I plan to order the same saree again, just in a different color this time. Hopefully, the blouse sizing will be spot on next time!
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Yalinino
20 days ago
we are very happy with the stitching and the quality of the fabric. It looks really nice. Thank you for sending us on time and very happy with your service.
Varun chandan
25 days ago
I love the saree collections at Mirraw!!
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Deepukarthik.03
25 days ago
Product quality is very good, stitching was perfect. Excellent service!
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Charumathi murali
about 1 month ago
I ordered a men's kurta set from Mirraw website at the beginning of May and received it in the middle of the month. Unfortunately, the wrong pant size was sent. I emailed customer service and was asked to send a photo of the size tag, which I did promptly. It is now been over a month with no response or resolution. Very disappointed with the lack of follow-up and poor customer service. I will not be purchasing from Mirraw again.