If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
I am very impressed with the ease in ordering, customer service (Mr.Sandesh Gawade) and the stitching team's (Ms.Supriya) response to queries.
We have to do mild alterations to the hand/sleeve size and waist (tighten few inches) and this is expected as it is not possible to get a perfect fit but it almost is. Overall very happy with Mirraw and I certainly will recommend to friends.
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Kellied
8 months ago
I wouldn't know bad quality from good quality-- the overlay is delicate, but I think it is supposed to be this way. I have never owned a dress that I worried could tarnish! I love it.
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Kellied
8 months ago
It looks great-- I know I will be happy wearing it!
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Kellied
8 months ago
I didn't understand what semi-stitched meant. I thought it meant that I needed to hem it up in the skirt and hem my sleeves at the wrists. My seamstress was baffled by it, and said she needs directions. :( I would return this if I could. No one else knows what to do with it.
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Malishak
8 months ago
This is such a beautiful kaftan. I will be shopping with you again. Very helpful, quick and efficient. Thank you
Neelam srivastava
8 months ago
Product is so beautiful
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Mauryashashi09401
8 months ago
Beautiful earings ♥️😍
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Jaya kayarat
8 months ago
I want to rate this saree 3. But there is no option. This doesn’t feel silk though it says Pyrhani silk. It’s not soft nor is it value for the price I paid.
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Jaya kayarat
8 months ago
The ne lace is really small than seen in the picture. Though it looked good, I am not happy with this purchase.
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Jaya kayarat
8 months ago
Bangles looked exactly like the picture. Happy with this purchase.
I loved my lehenga. It was stitched really well. Good value for money. So so pretty and was delivered earlier than expected. I will be ordering again soon!!
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Parvathysn5
11 days ago
Amazing customer service- when I told them I need it for a function before x date they expedited the delivery and it came in time (2 weeks 2 days to stitch and ship). Amazing communication from staff and everyone was really helpful ! I’m a repeat customer from the uk and love this website !
Priyanka birajdar
20 days ago
Overall Experience is good. The product quality is as described and delivery was smooth.
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Shalini baronia
21 days ago
Saree was very beautiful. Stitching support and communication for blouse also very good.
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Guest Review
23 days ago
Nice product
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Priyankaqa1234
23 days ago
Very nice product. Love it! awesomeds asd ui
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Guest Review
23 days ago
Very nice product
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Isabella975045612...
about 1 month ago
I wore this red velvet embroidered blouse, and it’s beautiful! The soft velvet feels nice, the embroidery looks elegant, and the fit is perfect for any traditional outfit.
Priya pratap
about 1 month ago
In my 5 years experience with Mirraw, I had always get the perfect sizes and perfect materials I always selected. The delivery was few times late but as far as the product is best nothing else matters to me. Mirraw..you are amazing!
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Tania.mika77
about 2 months ago
Dresses are perfect fit. And customized stitching as per the requirements. Well done. Will order again for sure.