If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
I didn't receive one of the products and it shows 'Pending' on my order status. Need to know the estimate time of receiving the product that is pending.
Overall the shipping charges are insane. The products don't remain affordable.
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Romina lodhi
9 months ago
I purchased a handcrafted kaftan in sea green color, and I liked it!! The communication and customer service were good and prompt. I liked their packaging as well. Thank you, Mirraw!
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Sljt
9 months ago
Sweet, delicate necklace with adjustable length that can be worn with a number of outfits.
Fatima
9 months ago
Beautiful beautiful abaya, came early. I adore this it, thank you so much💗
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Rupesh benkar
9 months ago
Good Quality
Sonal gandhi
10 months ago
Beautiful color and stitching.
Sonal gandhi
10 months ago
The stitching and material is good. The shoulders were a little wider than expected. The duppata I received was different than the one shown in the picture.
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Jhonkumar1910
10 months ago
wear it on my cousin wedding sangeet night was so happy as all my relative like this lehenga choli very much superb work and color combination and real mirror pasting make it more attractive due to light reflection effect in night thank you 🙏 for this lovely outfit.
I was really happy with the product and it’s my first order. Planning to buy more . Super satisfied purchase.
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Krishna persaud
3 days ago
I was very impressed, first time of buying this type of outfit online, actually first time I will be wearing one and it fit perfectly. Will see me again and will refer this site. Thank you.
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Gayathri334
7 days ago
Good quality
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Shashi.sharma.aon
9 days ago
Beautiful product. Nicely stitched according to measurements. Thank you 🙏
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Sasirekha murugan...
18 days ago
Totally satisfied with team Mirraw. Exceptional customer service. Thank You!
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Hanna abraham
20 days ago
Great stiching and quality
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Skgon07
24 days ago
Communication need more clear !!
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Csomeshrao
24 days ago
The dress was very beautiful 😍
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Aseneous
about 1 month ago
like the pictures excellent quality
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Irmkhnn
about 1 month ago
Perfect, smooth and material quality is great as well
The products I received from Mirraw were well made. The stitching was done according to my size and it fits perfectly. Gauri Kadam was very helpful with the whole process and made it easy to communicate. Will order again.
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Shamal patil
1 day ago
Gauri Kadam did an amazing job on my daughter’s lehenga. My daughter loved her lehenga. Gauri made sure to call me to confirm the measurements I sent were correct for the lehenga pattern. I liked that. She also suggested what length choli would look good for the lehenga type, I liked the personal attention given to my order. Will definitely order again. Thank you mirraw.
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Umandhare
7 days ago
The stitching team is excellent and went above and beyond to ensure changes in the order were made . The lehenga is absolutely gorgeous!!
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Bindipatel501
8 days ago
Lovely outfits, have bought a few lengha and anakali dresses from this website and they are always good quality. The custom stitching is great, Gauri Kadam helped with my latest order and was so helpful - checked my measurements and even called to make sure they were correct!
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Gasapermal
18 days ago
I love my sarees,sharwas, especially the blouse stitching is excellent.Also a big thanks to Mirraw customer service team for the prompt response.
Wishing you all a very happy new year.
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Ishrat khan
27 days ago
The Sari was gorgeous and Gauri Kadam from the stitching department was really helpful. She messaged me personally to get my measurements when I forgot to provide it in the actual order. The blouse was gorgeous and made me look like a princess. Thank you!
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Punnapra001
28 days ago
Awesome Stiching
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Amina ali
about 1 month ago
The outfit was unique and comfortable.
Was very happy with the stitching. We'll packed. Received on time.
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Greeshapatel
about 1 month ago
I typically don’t write reviews but I was very impressed by the service and quality of all the products I received. I have already referred to family and friends. The items are as pictured, with quality work and design. I haven’t tried anything on yet but everything seems to be the sizes ordered. I love the quality of every single item. Nothing looks cheap. Also, your customer service was excellent. You guys, Vaishnavi in particular, always answered questions and worked hard to get me my shipment on time for my family event. I will definitely be shopping with you again.
Thank you!
Doris placid
about 1 month ago
Thank you very much Ms. Sonali Sawant. The stitching was really perfect. I really appreciate the work. Thank u very much the whole mirraw team also.