If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
The material quality is very bad . It does not look as beautiful as in picture . If i could see and touch it i would not pay more that 20 dollars !
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Patelhina1972
18 days ago
My daughter 👧 had ordered dress thanks 😊
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161113.nk
19 days ago
Lovely set ...a bit lighter than what I thought.
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Jrose0559
19 days ago
The dress is as pictured, and the fit is good.
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Gita shah
19 days ago
The waist tie is cheap and does not match the material. Blouse is far too large and also I did not ask for blouse to be stitched.
The outfit is all creased and too big from waist.
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Ar.ritu
19 days ago
I used this website for the first time and I loved it
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Ninanagi1
19 days ago
The picture looks different it is not what expected
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Nithin
19 days ago
Product is not the same as shown in the pic
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S4pna82
20 days ago
It’s a lovely outfit, just wish the top was a little bit longer
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Kimayanaidu
20 days ago
The quality is good, however it was delivery way past the date indicated and when trying to get ahold of the Mirraw team on whatsapp to figure out what is happening with the delivery no one responds which is frustrating.
I ordered a men's kurta set from Mirraw website at the beginning of May and received it in the middle of the month. Unfortunately, the wrong pant size was sent. I emailed customer service and was asked to send a photo of the size tag, which I did promptly. It is now been over a month with no response or resolution. Very disappointed with the lack of follow-up and poor customer service. I will not be purchasing from Mirraw again.
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Anjali patel
8 days ago
good collection and timely delivery.
Sonali khandelwal
21 days ago
Poor service
App does not work
My delivery arrived 4 weeks late
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Balamini bramat
about 1 month ago
I have ordered a saree from Mirraw and am still waiting for it;They are still investigating but I have been obliged to buy another saree for the wedding of my friend.They just answer ever 3 days, telling you to wait.....
They are not serious at all and the sarrees are expensive.Can find the same at half price on the yourdesignerwear website;
Prs soman
2 months ago
I have ordered six sarees from mirraw ..but they sent only 5sarees…when called for queries and complaints..no answer..
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Nirvana.9635
3 months ago
This was the first time i ordered from this website. I have to say i am extremely happy and satisfied with their service. Though initially i had issues with making payments as there was some technical issues on Mirraw’s website but all good now with extremely fast delivery to Canada within 20 days of placing the order. The quality of the material i purchased is also very nice. Overall its a 10 out of 10 for me. Thanks team Mirraw!
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Deanashelpinghands
3 months ago
They do not show the negative reviews. This company deserves 0 stars.
Won't let you give below 2 stars.
Con artists
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D.sabitha
3 months ago
Hi, For the first time I ordered a product from Mirraw with order # M786106117. This is a lehenga with semi stitched blouse. The stitching form only allows to enter chest size. Now the blouse doesn’t fit me at all. Blouse length was too short. Very bad service and now I cannot even return the product. This is new corporate style of robbing.
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Sarra.elkhatim
4 months ago
I ordered a dress from this website with I asked for standard stitching ..but unfortunately they sent me a dress with different material not the one I choose and I saw …very cheap fabric …they are a cheater …and even I cant return it because their rules for standard stitching no refundable .
and to update my review with Mirraw ,that what happen after i sent email , the customer service came back to me her name is JANI, she was nice and she asked my about the pics and all details and the offer to return to JUST 25% which is max return she can make 19$..
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Jessyj
4 months ago
The material and the fit is perfect. Very good customer service.