If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
Bit disappointed. Not like the picture. The skirt is very narrow as opposed to wide like picture and top is small. Quality is mediocre.
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Diane gaechter
about 1 month ago
Both items beautiful! They arrived several days before the estimated delivery date.
Thank you, Mirraw
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Mojirayokazeem93
about 1 month ago
I ordered two of this product but the second pants is not the same one is different and I send emails with the image of the pants and replied me just apologies. Am I not paying for it?
a
Azlinayy
about 1 month ago
I thought I ordered a long sleeve, but a short sleeve came instead. Made it work. But other than that, it was all good.
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Azlinayy
about 1 month ago
Looked beautiful, n really appreciated the customer services when the tailor recommendations were made to my measurements,
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Kajal patel
about 1 month ago
Very responsive customer service. Very pretty; good quality product as described.
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Marikaminnie
about 1 month ago
I heard from someone that the garments are pretty big. I therefore contacted customer support and asked for a smaller size (XL- S). They granted my request, no extra charge. The garment made it here prior to the estimated delivery date. The garment fits perfectly.
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Akivaaisrael
about 1 month ago
Perfect came right before I needed it
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Aruna.achiever
about 1 month ago
The necklace was packed well and delivered without the damage.
Product quality is very good, stitching was perfect. Excellent service!
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Charumathi murali
12 days ago
I ordered a men's kurta set from Mirraw website at the beginning of May and received it in the middle of the month. Unfortunately, the wrong pant size was sent. I emailed customer service and was asked to send a photo of the size tag, which I did promptly. It is now been over a month with no response or resolution. Very disappointed with the lack of follow-up and poor customer service. I will not be purchasing from Mirraw again.
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Anjali patel
12 days ago
good collection and timely delivery.
Sonali khandelwal
25 days ago
Poor service
App does not work
My delivery arrived 4 weeks late
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Balamini bramat
about 1 month ago
I have ordered a saree from Mirraw and am still waiting for it;They are still investigating but I have been obliged to buy another saree for the wedding of my friend.They just answer ever 3 days, telling you to wait.....
They are not serious at all and the sarrees are expensive.Can find the same at half price on the yourdesignerwear website;
Prs soman
2 months ago
I have ordered six sarees from mirraw ..but they sent only 5sarees…when called for queries and complaints..no answer..
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Nirvana.9635
3 months ago
This was the first time i ordered from this website. I have to say i am extremely happy and satisfied with their service. Though initially i had issues with making payments as there was some technical issues on Mirraw’s website but all good now with extremely fast delivery to Canada within 20 days of placing the order. The quality of the material i purchased is also very nice. Overall its a 10 out of 10 for me. Thanks team Mirraw!
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Deanashelpinghands
3 months ago
They do not show the negative reviews. This company deserves 0 stars.
Won't let you give below 2 stars.
Con artists
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D.sabitha
3 months ago
Hi, For the first time I ordered a product from Mirraw with order # M786106117. This is a lehenga with semi stitched blouse. The stitching form only allows to enter chest size. Now the blouse doesn’t fit me at all. Blouse length was too short. Very bad service and now I cannot even return the product. This is new corporate style of robbing.