Mirraw Reviews
Product Reviews
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Marcelalalikova
4 months ago
I acknowledge your position regarding the 7-day policy. However, I must clearly state that I do not accept this as a valid resolution in a case where the product supplied is incorrect.
This is not a discretionary return or a delayed complaint about preference. The dress delivered to me was not stitched to the size ordered (36) and therefore does not match the product purchased. Supplying an incorrect item is a fulfilment error, and responsibility for that does not disappear after an arbitrary time limit.
I raised the issue immediately upon discovering it. The delay was solely due to me being abroad and unable to check the item earlier. This does not change the fact that the item supplied was wrong.
Your repeated reliance on policy, without addressing the core issue โ that the product delivered was incorrect โ is disappointing and not customer-centric. Reputable companies do not close cases involving clear supplier errors simply by referencing internal timelines.
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Pragna.gohil91
about 2 months ago
I got my 4 sarees they are beautiful, and the quality is good all 4 sarees class was made very good was included. Basically itโs ready to wear.. very happy with their service thank you
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Trbhorus
about 2 months ago
Was worried at first ordering online, however was very pleased with my lehenga. The clothing and stitching is top quality. A special thank you to Khushboo for helping me with the measurements. Top customer services and package came on time beautifully wrapped! Will be definitely ordering again!
Mahnoor khowaja
about 2 months ago
Very good quality
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S.b.hassanjee
2 months ago
I have placed an order yesterday with Fiza after having resolved some of my issues from my previous order.
This review is about Mirraw co-operation with my complaint and resolving some of it.
The products I have ordered i am hoping will be of much better quality which I am reserving my views on.
Fiza has been in constant touch so very grateful ๐ for that
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Sereenasoby
2 months ago
Beautiful lehengas with perfect stitching and clear communication throughout the order.
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Skashem18
2 months ago
The products I received from Mirraw were well made. The stitching was done according to my size and it fits perfectly. Gauri Kadam was very helpful with the whole process and made it easy to communicate. Will order again.
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Shamal patil
2 months ago
Gauri Kadam did an amazing job on my daughterโs lehenga. My daughter loved her lehenga. Gauri made sure to call me to confirm the measurements I sent were correct for the lehenga pattern. I liked that. She also suggested what length choli would look good for the lehenga type, I liked the personal attention given to my order. Will definitely order again. Thank you mirraw.
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Umandhare
3 months ago
The stitching team is excellent and went above and beyond to ensure changes in the order were made . The lehenga is absolutely gorgeous!!
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Bindipatel501
3 months ago
Lovely outfits, have bought a few lengha and anakali dresses from this website and they are always good quality. The custom stitching is great, Gauri Kadam helped with my latest order and was so helpful - checked my measurements and even called to make sure they were correct!
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Gasapermal
3 months ago
I love my sarees,sharwas, especially the blouse stitching is excellent.Also a big thanks to Mirraw customer service team for the prompt response.
Wishing you all a very happy new year.