If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
We deliver orders to all pincodes across India via Fedex, Bluedart, DTDC & SpeedPost (remote areas).
Time
8 Business days. Orders from remote locations might be slightly delayed.
Charges
FREE shipping on all orders above Rs 1999
Shipping Outside India/ International
Locations
We ship to following countries:
Please note that we require minimum order value of Rs 225 for shipping outside India.
Time
12-15 business days basis destination country. If ‘Custom Stitching’ is selected, we need 5-8 days extra.
Charges
Approx. Rs 500 - First item, and Approx. Rs 200 - Every additional item. Total shipping charges basis the weight of items in your order will be reflected on ‘checkout’ page.
Payments In India
Credit Cards, Debit Cards, Netbanking
Cash Before Delivery. In this mode of payment cash is collected in advance.
Bank deposit to our Indian bank account.
Payments Outside India/ International
Credit Cards
Paypal
Bank deposit to our Indian bank account.
Your purchase is eligible for return or exchange only if it meets the following conditions :
An incorrect product has been delivered to you i.e. the product does not match the item in the order confirmation email.
If the product you receive has a genuine quality/manufacturing defect.
These are all made to order products. No cancellation allowed once an order is placed.
General
Color and Texture may have slight variation. This happens because of photography.
Dry Clean only. Cold water recommended.
Embroidery
Embroidery, Patch work and thread work may have slight irregularities.
Turn the garment inside out before washing to avoid abraison.
Handloom
Yarns and Slubs may have some uneven and missing contrasts.They are inherent chararcteristic of the fabric that make its style peculiar.
Block Print
Color, Design, Overlapping and Placement may have slight variation. These is because they are hand printed.
Woven Motifs
Design may have slight variation
Design Catalog Remove Warning
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(*cod charges will be applied based on pincode)
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