If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Please drop us an email within 48 hours that you wish to return a product. Our team will reply to you with an approval email containing the instructions and return shipping address to which you need to send back the product. We request you to use a reputed courier with proper tracking number. We apologize for not offering reverse pickups at this point and plan to introduce that soon. Mirraw will not bear the return shipping charges.
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
We ship orders to 200+ countries worldwide. You can select your ‘country’ from the dropdown list on ‘checkout’ page.
Shipping Charges vary based on the location. Total shipping charges basis the weight of items in your order will be reflected on ‘checkout’ page.'
12-15 business days basis destination country. If 'Stitching' is selected, we need 5-8 days extra.
Credit Cards, Debit Cards
Bank deposit to our Indian bank account.
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
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"Mirraw was superfast. I ordered on 26th Dec and today (28th Dec) I got the product. I also got a call yesterday by the Gharpay executive before coming for the pick up, as committed by Team Mirraw. I Ordered Victorian Double Tokri Kashmiri Earring. The design and specially the color of the stones which I was specific to be the same as mentioned in the website was perfectly the same. Moreover, It looks amazingly beautiful with my Royal Blue and Pink Benarasi Saree. Very happy with the service. Keep it up Mirraw ! All the Best ! " -- Suranjeeta Das, New Delhi
"I'd like to take this opportunity to let you know that I am very happy with your customer service. I had an issue with a damaged piece and it was dealt with efficiently. I received the temple set and others in my order and I am extremely happy with your professionalism. All items were very well made and worth the money. Keep up the good work." -- Anjana Das, Tennessee, United States