If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
Material quality is not great but is good , looks pretty on wearing it. Size is smaller than expected but nice
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Chandra singh
about 8 hours ago
It was a very good experience from ordering to receiving the item. Very happy with the process
Corine corbitt
about 18 hours ago
Came about a week faster than was quoted. I was very worried about size but I followed the directions and it fits! It looks just like the photo. Inam very happy.
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Sxpras1
1 day ago
Excellent pieces. Wife is extremely happy.
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Rrajan
1 day ago
No
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Gracie9551011333 ...
1 day ago
The quality of the sari was very cheap
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Cm3443
1 day ago
while the top two pieces fit...the waist size of the pants are for a very huge man...the waist has to be at least a 50" and i wear a 33" i now have to search for pants that match the outfit and fit...as they clearly will fall off
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Ritwik10
2 days ago
Item as per photo but stained. No option of replacement.
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Aurorae0
2 days ago
I love this sari it’s so elegant and dainty, I also got it pre stitched so very easy to put on. Thanks so much to the people who made and stitched the sari 🩷
Haha .. really.. I see they are removing genuine negative reviews. Only keeping the positive ones.
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Radhika sathyakumar
over 1 year ago
I am having a terrible experience with MIRRAW. The piece is damaged and they are offering 5% discount for this, which is hilarious. They are offering discount from my money. Why should I have a damaged piece?? Terrible service from Customer care. Looks like have to take it higher up to resolve this.
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Perveenlakhani786
over 1 year ago
Ruchira customer service is the best !
I’m Amazed !
Good work !
Thanks
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Keara5233350616 m...
over 1 year ago
Satisfied with the items received
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Shruti bhalerao
almost 2 years ago
beautiful dress
Truptipatel040
almost 2 years ago
very happy with Quality of vsaree india thats show as per images of saree
Jayashree iyer
almost 2 years ago
bewarned - THEY DO NOT LET YOU CHANGE THE STAR RATINGS. WEIRD.
If there was 0 star I would give a FUCKING 0 star.
My mom often shopped here (this is from her account) so I decided to purchase a lehenga from here. Note: We are International Buyers!
The main problem was:
1) They sent the wrong PRODUCT to begin with
2) They also sent me wrong COLOUR ( I ordered BLUE they gave me black)
- I asked for return shipping address so I could return the product & they could send me the correct one. (before their 7day return policy)
- I also asked them to cover my shipping as the FAULT was on MIRRAWs end.
I was being nice polite and patient until MIRRAW triggered me.
I had NO RESPONSE from them, but YET they constantly sent me emails saying they are waiting for my response. FUCKING RIDICULOUS!!! I HAD TO SEND 5 EMAILS over a period of 2 weeks for them to respond.
- WORST is that they replied yesterday saying will give me 20% REFUND. (this email was sent to my mom)
THEN they emailed me separately saying they will give me 30% REFUND. WHAT THE FUCK!
MIRRAW YOU NEED TO GET YOUR SHIT TOGETHER.
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Faye shelton
about 2 years ago
Very happy with the quality and fit of my order…4 items.
Ordered 8/6 and delivered to Australia 19/6.
Thank you
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Khalid8439718966m...
about 2 years ago
I had ordered for necklace worth rs 2000. Till date I haven't received. Umpteen times I have called your customer care number but of no use. You say you will call back but no response till now.
Worst experience I have ever had in online shopping. If I don't receive my order I shall cancel the same and give my worst review and spread the same to my friends also.
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Paveetra10
about 2 years ago
I had order chikankari kurta , in product description it was written it's 100 % cotton , but the product that i received is not cotton at all. Very disappointed.