If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
Exactly same as in photos. Good quality fabric and stitching is good. Size as per their size chart. My boys like it and happy with the purchase. I would definitely recommend it!
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Iqbal.mosharraf
about 3 hours ago
Exactly same as in photos. Good quality fabric and stitching is good. Size as per their size chart. My boys like it and happy with the purchase. I would definitely recommend it!
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Mitesh302000
about 5 hours ago
I received it on time. I wish you could do the alterations the size was good only sleeves is longer to alternate here in USA is double the price I have to pay, so sometimes not worth ordering online.
The quality is good I loved it.
Thank you,
Mitesh
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Siewchucheong
about 6 hours ago
I love the quality and the design of the dress
Karin boggby
about 7 hours ago
So happy with both the coulour and the fabric. Shipped to sweden really fast. So easy!
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Paulanetoarruda1
about 8 hours ago
The only reason I didnt give a 10 rating was for the delay in the delivery.
As I said on Trustpilot, the quality of the product was superior, the customer service superb, fast, professional, the product was well packaged to maintain the integrity of the product. Everything was 100% level quality - except the delivery, and simply because the date offered toe was too short. If you give realistic dates to the customers abroad, like saying it will take 15-20 days, for instance, there would not be an issue. You do everything at the highest standard of quality, and the people who work for your company should be congratulated.
I ordered another piece, and I will order more in the future, and now I know that it takes a little bit longer to receive the pieces, and I will feel reassured I will get them, and that I am buying a quality piece.
I bought from other form before and never purchased from them again, because the pieces had no quality.
Now I know where to buy quality pieces.
Thank you.
The Mirraw team was amazing. The stiching team was very prompt in responding to my messages. The fit of the outfit is as expected. The shipping of the items was on point and I received it just in time for the event. I have been ordering for a few years and if the quality of the product and service continues like this there is no reason for me to go elsewhere. Keep it up!!
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Bhakti sankhyan
about 2 months ago
I ordered saree and Lehenga lately and just wore on weekend it’s absolutely gorgeous.and would like to give special thanks to Khushaboo for all the efforts she took to make sure blouse stiching process and also call back as and when required. She is asset to organisation. Very polite and friendly as well as professionally handled it all. I will give 10 on 10. Many thanks.
Sangeeta singh
about 2 months ago
Bought white lehnga. Nice stitching, fitted well,
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Svarghese316
about 2 months ago
Great job on customization! Love the fitting.
Eliza manoj
3 months ago
I loved my lehenga. It was stitched really well. Good value for money. So so pretty and was delivered earlier than expected. I will be ordering again soon!!
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Parvathysn5
3 months ago
Amazing customer service- when I told them I need it for a function before x date they expedited the delivery and it came in time (2 weeks 2 days to stitch and ship). Amazing communication from staff and everyone was really helpful ! I’m a repeat customer from the uk and love this website !
Priyanka birajdar
3 months ago
Overall Experience is good. The product quality is as described and delivery was smooth.
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Shalini baronia
3 months ago
Saree was very beautiful. Stitching support and communication for blouse also very good.