If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
I am so happy with the beauty of my saree. Sonali Sawant is excellent in customer service and made sure everything in my order was perfect. I will be returning and recommending all of my friends.
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Denise kaveliski
about 6 hours ago
This is such a beautiful saree. The stitching was fabulous and Sonali Sawant was so attentive to details and worked with me to make it exactly how I wanted it.
D
Denise kaveliski
about 6 hours ago
So gorgeous. The material was unique and beautiful. Sonali Sawant does such a beautiful job.
D
Denise kaveliski
about 6 hours ago
This is such a beautiful saree. The stitching was fabulous and Sonali Sawant was so attentive to details and worked with me to make it exactly how I wanted it.
D
Denise kaveliski
about 6 hours ago
Absolutely stunning. Everything was perfect. Sonali Sawant made sure everything was stitched exactly how I wanted it.
D
Denise kaveliski
about 6 hours ago
This is such a beautiful saree. The stitching was fabulous and Sonali Sawant was so attentive to details and worked with me to make it exactly how I wanted it.
G
Sabavathurmila2000
about 9 hours ago
Please be like forever
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Gillk2078
1 day ago
Beautiful sarees as described
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Gillk2078
1 day ago
Sarees look elegant, excellent blouse stitching, good customer support
I ordered a Lehenga a few weeks ago that was stitched by Vaishnavi. I gave her rough measurements as I am not a professional at measurements and she suggested a few changes that made a wonderful garment. The stitching was perfect and fit like a glove, for only being able to look at my daughter through pictures and through the chat she did a spectacular job.
j
Jennymathai
about 2 months ago
I live in Germany and I am very happy about the dress , the service and the friendly people , working there . Everything went very well . And I will Order again . Thank You very much
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Pinto.wilma8
2 months ago
Purchased a net lehenga in September. Stitching 10 on 10. The fitting was perfect. Thanks Khushboo.
Chetna - citrā sa...
2 months ago
Our saree blouse measurements were confirmed and finalised by Khusbhoo from Mirraw. She is very friendly and attentive to the details I shared and the fittings were good. She also followed up to check that we were satisfied. Thank you Khusbhoo for your wonderful customer service
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Schaumoo
2 months ago
I was hesitant to order a custom-stitched dress online for the first time. From the very beginning, I had numerous questions about body measurements, and Khushboo was there to guide me through every step with incredible expertise and patience. She even made brilliant recommendations that I hadn't thought of, which greatly improved the final outcome.
The dress arrived on time and fits perfectly—a result I attribute 100% to Khushboo's careful guidance. Thank you so much for an outstanding experience!
Catee
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Gillk2078
2 months ago
I appreciate the excellent customer service received, and nice tailoring
A
Archana vedwal
2 months ago
My experience with Mirraw has been exceptio al, specially the tailoring team. They do a video call to make sure your measurements are noted correctly and also respond to your queries.
Nitya.sriram1987
2 months ago
Love the workmanship and due diligence shown on the stitching and final design of the Product based on the customer requirements. Highly recommended for any festival or party wear.
Sutapa chakraborty
2 months ago
Happy with stiching.perfect fit.
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Sotiende
3 months ago
I received the lengha today and the stitching is perfect. Kudos to the stitching team. Appreciate the attention to detail. Mirraw is my go to place for all my indian traditional costume needs.