If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
Everything was done maintaining 100% professionalism .
Sherimol james
about 8 hours ago
I didn't get the order still,quality of material very poor
j
Judina
about 9 hours ago
Gorgeous lehenga but there were many loose threads and sequins that were not secure in the embroidery. Feel free to email me about the sequins: judina@hotmail.co.uk
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Shamalha3
about 9 hours ago
Beautiful piece, the item is exactly as pictured, you get what you buy, the stitching is perfect, the stitching team kept in touch and worked to my specifications. The suit fitted perfectly and looks gorgeous. The delivery time was fast, quicker than I expected and packaged to a good quality. 5 star rating.
p
Patsy.ann1
about 10 hours ago
Hell o the out fit does not fit. And is definitely not what I expected for the money I spend . I need to exchange or refund how do I do that
Kind regards
Patricia
M
Mayswanrao sonoo
about 10 hours ago
good material and stylish.
S
Satie narain simon
about 18 hours ago
A little tight, although my accurate measurement, but it can easily be fixed with the stitching, so good. I did not like missing beads and a few of the decorative stitching not being there.
great saree awesome collection by maruti please follow link www.mirraw.com/designers/maruti--2
Beenu tomar
almost 6 years ago
Amazing quality of product. Loved the saree. Quality was more than expected.
Patron style
almost 6 years ago
Nice product...
b
Banjumallick
almost 6 years ago
Order M458377566 of amount Rs. 1000 . This was for a necklace set which was received in broken condition. I paid the amount and also placed it for "return". Your representative came n collected it. After that I did not hear anything. Though I had one or two bad experiences with u I still placed the order n got my lesson. Pl settle the issue. Pl return my hard earned money.
Rekha lakhchaura ...
almost 6 years ago
Money has been deducted from my account but order is cancelled by mirraw. Confirmed with paytm they are saying order payment is done successfully what to do
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Gayatri bhat
almost 6 years ago
Have received my products and wanted to return.. already created return request in portal... And sending emails daily for uodates..no one picked items nor they took time to reply to my email on time..
Very bad customer service..I never order from this site again in future..
G
Samprax
almost 6 years ago
Order No. M584075825
Wilson,
It was no use speaking to you. I thought been a escalation senior person you would treat my request on priority and as per our conversation I was suppose to get call back from you.
But was again ditch and no call back for whole day.
Now I am getting such stupid reply as per trial email.
Sorry, but it was not even worth escalating to you.
t
Tarun52015
almost 6 years ago
I didn't get the amount of Rs. 2219 after cancellation of the order no. M499605758. Please do the needful action at the earliest.
My registerd email id is tarun_52015@redifffmail.com
Aneesa singh
almost 6 years ago
I ordered an anarkali suit and encountered significant delay. When the product finally shipped (my event was already finished), I received information that my package was apparently delivered yet I did not receive anything. I called and email customer care at mirraw and still have not received any help or acknowledgement. Very disappointed
Naga bharathi
almost 6 years ago
I have ordered for Ruby pink stone twoline precious necklace. Amount has been deducted but the order is not confirmed. Pl look into the matter