Mirraw Reviews

Terrible experience. Substandard quality of products, no customer service courtesy whatsoever. Very unreliable company, unfortunately it's international company, so what can you expect from a non-American seller. Very unfortunate. I had high hopes but I'll just stick with the vendors here in this country. I am so disappointed and upset by the lack of consumer value and workmanship pride in the products sold. I would never use Mirraw again nor refer anyone there. They can keep the $208 credit they promised but won't allow me to use. Thanks for nothing. What a useless company. Would love to see them go out of business.

Ordered Red saree @ 462/- on dated 27 May 2019 paid on line. My oder is cancelled but still my money not refunded to my account. I'm very much disappointed. Kindly inform me when you will refunded my money. Kalpana

ORDER M992045685 PLACED ORDER DELIVERY DATE 12 MAY 2019 RECEIVED NOT UPDATES AT ALL REQUIRE THIS PARCEL URGENTLY

I am very happy. Shipping takes time but that’s understandable. They do their best. And their clothes is beautiful. I’ve never had an issue with anything. Very good customer service too.

order is ready to ship by tomorrow becouse i speaked to a custormer service memer who was nice. so if you want to clear something you shoud call them becouse they want to help you

UPDATE: DUE TO MY INCREASED FRUSTRATION WITH MIRRAW, I HAVE FILED A DISPUTE WITH PAYPAL. I WILL DO WHATEVER IT TAKES TO GET MY MONEY BACK FOR ABSOLUTELY TERRIBLE CUSTOMER SERVICE AND POORLY STITCHED CHUDIDHARS. THE READY-MADE KURTIS I ORDERED WERE COMPLETELY OFF THE GIVEN SIZE CHART. THE END RESULT? NONE OF THE SUITS FIT ME. I SPENT A TOTAL OF $515 IN GOOD FAITH, DESPICABLE. DIFFERENT AGENTS WILL TELL YOU DIFFERENT THINGS. THERE IS NO CONSISTENT CUSTOMER SERVICE REPRESENTATION - EACH TIME I CALL OR EMAIL, SOMEONE NEW APPEARS AND I HAVE TO SITUATION ALLOVER AGAIN. THESE ISSUES HAVE BEEN ONGOING FOR APPROXIMATELY 3 MONTHS. ON ANOTHER NOTE, MIRRAW DOES NOT ALLOW YOU TO CHANGE THE STAR RATING WHICH IS HIGHLY MISLEADING AND POOR BUSINESS ETHICS. Simply terrible customer service! I placed 3 orders with Mirraw. The first order was fine. I only ordered one lehenga. In good faith and sound reason, I placed another two orders for a total of $515.64. That is ALOT of money to be spending on regular Indian traditional wear. Both orders were sent at approximately the same time after much harassment and threats and being met with poor response to non-response to those threats. Let me tell you: it is useless to make threats to a useless company. I placed these orders in full faith. When I received the products, they were very terribly stitched. I could not even get a few over my head. Moreover, for the readymade kurtis, the sizing chart is way off, so that whatever I ordered was so tight I could not breathe in them. Now, Mirraw expects me to send the readymade kurtis BACK TO THEM. Am I a fool to send them all the way back to India?? It would cost me a fortune! I forgave them for one lehenga, which is more than enough leeway that I’ve given them. In addition, I could not get the lehenga over my head and the quality of the fabric was flimsy and looked cheap. Their products are nice to look at, but they’re too many problems with this. I say to not waste your money in the hopes you will get clothing you really wanted. I tried calling them this morning and a fellow named Peter answered the phone. I asked to speak to Wilson who seems to be the manager. I was told that he was busy and that he would call me back in an hour. Did he call me back? Of course not. I waited until midnight to call again, but this time the response that the phone number does not exist. I am very angry. I gave them enough opportunity to rectify the situation, but they blatantly refused and in fact were misleading and manipulative. As soon as my bank opens, I am going to file a dispute with PayPal first, followed by my bank, I refuse to throw my money around for poor customer service and poor stitching. Not nearly up to par.

Mane ek leghega order kiya tha lakin Mujhe galat product deliver kiya gaya....2 months hi Gaye h lakin mujhe abhi tak refund nahi milla...koi bhi reply nahi kiya😡😡😡😡😡😡

i did order on mar 15th one sarry. Till today no shipping confirmation. I keep getting emails stating that delivery will be 3 days delay. I hate already seeing those email. if you are not sure about the avilability dont even show in the site.. Why can't you do that???? I need my item with in two days.. so horrible experience.

Please know the outfits were perfect but get this. I have been in 24 email communications with God knows who and here's my suggestion DO NOY BUY THE JEWELERY. I purchased a Ganesh pendant that was advertised at 2 inches it came at HALF AN INCH. Instead of allowing me to return the item they offered me 30% off. You heard that right they are guilty of false advertising, After 24 emails later I cannot get them to take down the 2 inch claim and when I asked them if I bought another in the same class if they could guarantee the size. THEY SAID NO. Please understand that their customer service is run by a horrible platform called Freshdesk and you are NOT dealing with a person because if I was an employee of an otherwise stellar company I would bring this to the attention of the President. Mirraw loose FRESHDESK. They would rather have me write a review like this and NOT fix the problem, continue to false advertise and have the utter nerve to say right to my face they cannot guarantee that the measurments in the picture are accurate if I order another. If this is any indication of the sloppy customer service please know you will have problems. It's an AI you will be talking to ....a stupid one at that.

Thanks I received my order ,excellent quality, stitching, communication and very fast shipping. Recommended Many thanks