If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
Disappointed that the back on the kameeze is not lined. The duppata is not as long as it should be for such elegant suits.
b
Bkdhalu
about 3 hours ago
Beautiful silky fabric. It is made well. The kameeze is lined with nice soft fabric. Beautiful colours,
b
Bkdhalu
about 3 hours ago
The fabric is soft and comfortable.
The trousers is made with half belt and half elastic therefore no gathers on the tummy.
b
Bkdhalu
about 3 hours ago
It would have good if the kameeze was lined. The duppata fabric is not soft and it has a very strong smell not sure if it is the dye or the type of fabric. It was packed separately therefore the whole suit does not smell.
s
Singadia
about 3 hours ago
Will have to see how it washes
G
Vaishu11
about 6 hours ago
Press button was expected and is slightly loose
Overall good
G
Vaishu11
about 6 hours ago
Stitching is nice. It is slightly loose and expected press buttons on shoulders which is missing. Overall I am very much satisfied
a
A metzmacher
about 8 hours ago
Very disappointed that no attention was paid to the way that I wanted the back stitched.
G
Baibagricute
about 11 hours ago
Thank you so much for a fantastic customer service. I am very happy with the quallity of the dress. My only issue is the colour, as it is different than I expected. The lighting in the photos makes the dress look pink redish, but in reallity it is more pink purplish.
Product quality is very good, stitching was perfect. Excellent service!
A
Anjali patel
4 months ago
good collection and timely delivery.
G
Nirvana.9635
7 months ago
This was the first time i ordered from this website. I have to say i am extremely happy and satisfied with their service. Though initially i had issues with making payments as there was some technical issues on Mirraw’s website but all good now with extremely fast delivery to Canada within 20 days of placing the order. The quality of the material i purchased is also very nice. Overall its a 10 out of 10 for me. Thanks team Mirraw!
j
Jessyj
8 months ago
The material and the fit is perfect. Very good customer service.
Gurleen kaur
8 months ago
I really liked the color and the design - I think the lengha itself was a little big for me but I loved color - it was exactly like the picture
G
Bakhtar0
8 months ago
Product I ordered is good. But stitched was wrong. Because I don’t knew that size we chose as standard size, will be two inches more in actual size.
So it came loose. Next order I was alert and checked the size when they confirmed my order. Find it two sizes bigger what I ordered. I try every way to contact them. Finally they corrected and said I should order body measurements because it comes two inches more than the size I select. Anyway they are very helpful and sincere. I love how they handle it this time. I wish there success.
p
Pareeg
8 months ago
Excellent service. The blouses were stitched very well. Overall, happy with my shopping experience and will order more outfits in the future