If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
The colour is bit brighter than I expected. Otherwise I like the rest of the design etc.
Aktar mallik
about 8 hours ago
Great product great fit
S
Sundarasan krishn...
about 16 hours ago
Good fit but little long but I will adjust
Marcelalalikova
1 day ago
I acknowledge your position regarding the 7-day policy. However, I must clearly state that I do not accept this as a valid resolution in a case where the product supplied is incorrect.
This is not a discretionary return or a delayed complaint about preference. The dress delivered to me was not stitched to the size ordered (36) and therefore does not match the product purchased. Supplying an incorrect item is a fulfilment error, and responsibility for that does not disappear after an arbitrary time limit.
I raised the issue immediately upon discovering it. The delay was solely due to me being abroad and unable to check the item earlier. This does not change the fact that the item supplied was wrong.
Your repeated reliance on policy, without addressing the core issue — that the product delivered was incorrect — is disappointing and not customer-centric. Reputable companies do not close cases involving clear supplier errors simply by referencing internal timelines.
G
Montdcunha
1 day ago
Good
G
Montdcunha
1 day ago
Good
G
Adnfield
3 days ago
Loved the product and arrived on time.
G
Adnfield
3 days ago
Great delivery and excellent product
Nadeeka parakrama...
3 days ago
It's a beautiful net saree, with a beautifully embroidered and stone works. Little expensive. But worth of money.
Nadeeka parakrama...
3 days ago
Ordered this saree for my daughters 21st birthday. Love the colour. I am happy with the saree blouse stitching too. It is just like the photo. Very happy with the purchase. Thank you 😊