If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
I wish I would have read that if I had extra stitching I couldn't return it. I would not have bought it. It's not going to work for what I wanted it for and now I'm almost stuck with it. It's a beautiful Lehenga though.
G
Sharongiri
about 9 hours ago
It's beautiful and fits well. Got here fast, great quality.
Inna regmi
about 9 hours ago
So gorgeous! it’s so flattering on my skin tone. it’s like rose gold brown color. absolutely stunning. good quality. great stitching. i should’ve ordered 38 instead of 36 for the blouse but plenty of space to open unstitch and make it a size bigger.
Ann chinn
about 11 hours ago
Sleeves too tight.
Ann chinn
about 11 hours ago
Too much variation in size. Bodice too tight and pants too small compared with previous orders.
S
Sue price
about 13 hours ago
Great service. Given a four instead of 5 as the hooks in the top keep undoing.
m
Mst jahanara khatun
about 15 hours ago
Quality is ok
J
Jill nabar
about 15 hours ago
Good fit
G
Salma5000
about 20 hours ago
I love the outfit it was the same as the picture my size everything perfect . Thanks apt will order more .
Marvelous ! Even better than on the photo, its just stunning!
m
Mkumarimall
16 days ago
I loved the outfit! Although I had to wait a while to receive the item. Other than that I'm happy with the dress
s
Sonydee28
16 days ago
Good stitching, fits perfect
G
Malikahsalehakhan
18 days ago
it was perfect, the colour was a bit different to what i was expecting but overall it was perfect
a
Anissachaib26
19 days ago
Beautiful dress ! They expedited my package that was for a wedding tomorrow. Thank you so much
s
Siluvairichard1943
27 days ago
Good. But little expensive than other companies.
V
Varsha singh
about 1 month ago
Loved the color. But again the embroidered portion was not finished well from inside.
G
Dhanyasindo
about 1 month ago
I didn’t get the order on time ,It was 3 days late.I got the item one day after my function.I am very disappointed on that but the salwar is beautiful.
Stiching staffs language is not acceptable, calling the customer ‘pagal’as I just send a mail saying that the measurements I have given is wrong as accidentally got submitted.
I contacted the staff through WhatsApp and also send an email. In the WhatsApp the staff contacted me and cleared everything. She said she will pass it on to the stylist Then she wrote to me that’ ‘ ye pagal aurat ka mail check Kar Lena’
This is how they talk behind the customer. Very disrespectful and I got shocked when I saw the message.
This is my first time ordering experience.
S
Shweta gupta
over 1 year ago
Very bad experience.I have ordered 4 product and all have some issue . Two product has stain in it , other one has wrong stitching one side different than other side. And last product they haven’t stitched at all. Very bad quality and very bad product. After all this for return I have to pay money for that bad product. I will not recommend to spend money in this better to get good product from stores or some other reliable website. I don’t know how to make this 1 star
This is the response I got from Mirraw
We would like to help you out for this, we will provide you the return procedure, however, the return shipping charges you have to bear on your own and share the tracking details with us and would like to inform you that it might be the return shipping cost more than the product cost.
Anju purty
over 1 year ago
Great product
Loved it
l
Lpriyanka329
over 1 year ago
Worst
Satarupa tarafdar
over 1 year ago
Haha .. really.. I see they are removing genuine negative reviews. Only keeping the positive ones.
R
Radhika sathyakumar
over 1 year ago
I am having a terrible experience with MIRRAW. The piece is damaged and they are offering 5% discount for this, which is hilarious. They are offering discount from my money. Why should I have a damaged piece?? Terrible service from Customer care. Looks like have to take it higher up to resolve this.
p
Perveenlakhani786
over 1 year ago
Ruchira customer service is the best !
I’m Amazed !
Good work !
Thanks
G
Keara5233350616 m...
over 1 year ago
Satisfied with the items received
SB
Shruti bhalerao
over 1 year ago
beautiful dress
Truptipatel040
over 1 year ago
very happy with Quality of vsaree india thats show as per images of saree