If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
The items were exactly as described and the stitched option gave me benefit of 'made to measure'. Beautiful garments that are a perfect fit.
Communication with the Mirraw team was excellent throughout the process.
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Oosha sirju mohammed
8 months ago
The upper arm was small. There was a slanted stitch on the sleeve from under the armpit going accross all the stiches on the sleeves. So I removed the thread to ease the fit only to ended up with a
space "hole" now under the arms.
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Nisha.patel
8 months ago
lovely soft material, colours as shown on picture and fitted so perfect.
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Gaur.preeti
8 months ago
The package arrived on time.. actually before time and the suit is beautiful. Just as it is shown in the picture. I was nervous as I read negative reviews after I purchased but I am glad to say that I absolutely loved the suit
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Irina1
8 months ago
Vielen Dank
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Aswini rajkumar
8 months ago
The stitching was amazing. The quality of the product is great!
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Astou1959
8 months ago
J'aime beaucoup vos vêtements et vos bijoux. Je suis satisfaite de mon achat.
À bientôt pour une autre commande !
Sudha marthi
8 months ago
Nice quality,bangles are awesome.I didn’t expect this quality .packaging was good .thanks to mirraw.
we are very happy with the stitching and the quality of the fabric. It looks really nice. Thank you for sending us on time and very happy with your service.
Varun chandan
5 days ago
I love the saree collections at Mirraw!!
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Deepukarthik.03
5 days ago
Product quality is very good, stitching was perfect. Excellent service!
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Charumathi murali
13 days ago
I ordered a men's kurta set from Mirraw website at the beginning of May and received it in the middle of the month. Unfortunately, the wrong pant size was sent. I emailed customer service and was asked to send a photo of the size tag, which I did promptly. It is now been over a month with no response or resolution. Very disappointed with the lack of follow-up and poor customer service. I will not be purchasing from Mirraw again.
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Anjali patel
14 days ago
good collection and timely delivery.
Sonali khandelwal
27 days ago
Poor service
App does not work
My delivery arrived 4 weeks late
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Balamini bramat
about 1 month ago
I have ordered a saree from Mirraw and am still waiting for it;They are still investigating but I have been obliged to buy another saree for the wedding of my friend.They just answer ever 3 days, telling you to wait.....
They are not serious at all and the sarrees are expensive.Can find the same at half price on the yourdesignerwear website;
Prs soman
3 months ago
I have ordered six sarees from mirraw ..but they sent only 5sarees…when called for queries and complaints..no answer..
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Nirvana.9635
3 months ago
This was the first time i ordered from this website. I have to say i am extremely happy and satisfied with their service. Though initially i had issues with making payments as there was some technical issues on Mirraw’s website but all good now with extremely fast delivery to Canada within 20 days of placing the order. The quality of the material i purchased is also very nice. Overall its a 10 out of 10 for me. Thanks team Mirraw!
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Deanashelpinghands
3 months ago
They do not show the negative reviews. This company deserves 0 stars.
Won't let you give below 2 stars.
Con artists