If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
This was a nice sari but I would not let mirraw cut out your blouse material for you. They cut too short so there is not enough to make blouse with long sleeves like in the picture.
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Marzuka2001
about 2 hours ago
Nice sari, not same color as in picture. It was green and pink
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Marzuka2001
about 2 hours ago
The blouse was cut off the sari too small. Took too long to receive
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Skgon07
about 3 hours ago
Communication need more clear !!
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Ninachakrabarti
about 3 hours ago
…
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Csomeshrao
about 4 hours ago
The dress was very beautiful 😍
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Rupa dhar
about 4 hours ago
Very good
Sowmya mandava
about 4 hours ago
The item arrived later then anticipated due to logistical issue with the company; however quality was good. Blouse was a little loose but that could have been error in my measurements. Overall satisfied and would order from the store again. Customer service was spot on!
सीताराम लिन्डा लि...
about 4 hours ago
Georgeous!
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Claudia nelson
about 4 hours ago
You all have always delivered Excellent quality to me and you deserve honest feedback. Thanks for the beautiful material that I have received while doing business with you.
I live in Germany and I am very happy about the dress , the service and the friendly people , working there . Everything went very well . And I will Order again . Thank You very much
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Pinto.wilma8
about 2 months ago
Purchased a net lehenga in September. Stitching 10 on 10. The fitting was perfect. Thanks Khushboo.
Chetna - citrā sa...
about 2 months ago
Our saree blouse measurements were confirmed and finalised by Khusbhoo from Mirraw. She is very friendly and attentive to the details I shared and the fittings were good. She also followed up to check that we were satisfied. Thank you Khusbhoo for your wonderful customer service
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Schaumoo
about 2 months ago
I was hesitant to order a custom-stitched dress online for the first time. From the very beginning, I had numerous questions about body measurements, and Khushboo was there to guide me through every step with incredible expertise and patience. She even made brilliant recommendations that I hadn't thought of, which greatly improved the final outcome.
The dress arrived on time and fits perfectly—a result I attribute 100% to Khushboo's careful guidance. Thank you so much for an outstanding experience!
Catee
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Gillk2078
2 months ago
I appreciate the excellent customer service received, and nice tailoring
A
Archana vedwal
2 months ago
My experience with Mirraw has been exceptio al, specially the tailoring team. They do a video call to make sure your measurements are noted correctly and also respond to your queries.
Nitya.sriram1987
2 months ago
Love the workmanship and due diligence shown on the stitching and final design of the Product based on the customer requirements. Highly recommended for any festival or party wear.
Sutapa chakraborty
2 months ago
Happy with stiching.perfect fit.
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Sotiende
2 months ago
I received the lengha today and the stitching is perfect. Kudos to the stitching team. Appreciate the attention to detail. Mirraw is my go to place for all my indian traditional costume needs.