If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
I am very happy with this product as delivered. It is of good quality and beautiful just as described. It arrive on time and as expected.
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Rita grullon-pingon
about 9 hours ago
The product is beautiful and well made. It arrived in time as expected. There is a small issue. The pants have what appears to be several grease stains on the front. I will have to take them to a dry cleaner to see if the stains can be removed.
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Saboridas
about 9 hours ago
The product is glittery which my daughter preferred and she is comfortable in it
Vanessa dhillon
1 day ago
Vaishnavi Went above and beyond to make sure this dress was of high quality and shipped on time. I was impressed with the customer service from Mirraw. They are very knowledgeable and were very helpful to me!
Vanessa dhillon
1 day ago
Fit beautifully! Vaishnavi Was incredibly helpful with making sure the dress arrived on time and in high quality. I can’t thank them enough for the gorgeous dress. Thank you!
MW
Margaret warner
1 day ago
Beautiful looking outfit, heavier embroidery work than I was expecting. However still very nice. The communication was good.
Timeous delivery, love the outfit, thank you so much. Will definitely recommend.
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Tasnimrashid511
19 days ago
Amazing
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Nivethasaki24
22 days ago
I was really happy with the product and it’s my first order. Planning to buy more . Super satisfied purchase.
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Krishna persaud
24 days ago
I was very impressed, first time of buying this type of outfit online, actually first time I will be wearing one and it fit perfectly. Will see me again and will refer this site. Thank you.
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Gayathri334
28 days ago
Good quality
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Shashi.sharma.aon
29 days ago
Beautiful product. Nicely stitched according to measurements. Thank you 🙏
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Sasirekha murugan...
about 1 month ago
Totally satisfied with team Mirraw. Exceptional customer service. Thank You!
The Sari was gorgeous and Gauri Kadam from the stitching department was really helpful. She messaged me personally to get my measurements when I forgot to provide it in the actual order. The blouse was gorgeous and made me look like a princess. Thank you!
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Punnapra001
about 2 months ago
Awesome Stiching
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Amina ali
about 2 months ago
The outfit was unique and comfortable.
Was very happy with the stitching. We'll packed. Received on time.
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Greeshapatel
about 2 months ago
I typically don’t write reviews but I was very impressed by the service and quality of all the products I received. I have already referred to family and friends. The items are as pictured, with quality work and design. I haven’t tried anything on yet but everything seems to be the sizes ordered. I love the quality of every single item. Nothing looks cheap. Also, your customer service was excellent. You guys, Vaishnavi in particular, always answered questions and worked hard to get me my shipment on time for my family event. I will definitely be shopping with you again.
Thank you!
Doris placid
about 2 months ago
Thank you very much Ms. Sonali Sawant. The stitching was really perfect. I really appreciate the work. Thank u very much the whole mirraw team also.
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Csramnauth
2 months ago
Just want to thank Mirraw and Gaurie khadam for being helpful..The service was awesome with the help of having a lead like Gaurie who is always on top of whatever questions you have for her..She deserve a lot of credit.However I would like to wish everyone a very Merry Xmas and a happy new year..
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Arwark
2 months ago
highly recommended! loved thr items i ordered the price and quality are beyond amazing Sonali sawant was great and helpful!
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Drswetapsm
3 months ago
Nice!
Bookmycloth
3 months ago
I ordered the White Cotton Softy Silk Blouse with Back Hook Closure from Vastraan, and I’m really happy with the purchase. The fabric feels soft and comfortable, and the print looks even better in real than in the photos. The stitching quality is neat, and the back hook closure fits perfectly without any discomfort. Worth the price and delivered on time. I would definitely recommend this blouse!
Krishna talasila
3 months ago
I ordered a Lehenga a few weeks ago that was stitched by Vaishnavi. I gave her rough measurements as I am not a professional at measurements and she suggested a few changes that made a wonderful garment. The stitching was perfect and fit like a glove, for only being able to look at my daughter through pictures and through the chat she did a spectacular job.