If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
Everything is good except two issues-
One of my yellow dress blouse was supposed to be sleeveless but they stitched the sleeves.
Another issue is the strong fishy smell when removed from package.
1
1amtulalakhan1
about 15 hours ago
Beautiful color with live and care from Amtul Ala Khan
Sharita
about 17 hours ago
Exactly as pictured. Good quality. The downside is that the order takes a very long time to arrive. I had to wait three weeks. But otherwise, I'm very satisfied with the customer service. They respond to messages promptly. The customer service is so understanding.
G
Smannaru8
about 18 hours ago
This Saree is beautiful. It is so vibrant. The blouse was stitched with craftsmanship.
G
Smannaru8
about 18 hours ago
The Saree was neatly packed with the underskirt. Also, this company took my call late at night to confirm my measurements. Excellent service.
G
Smannaru8
about 18 hours ago
The stitching was well done.
p
Pranatijohnson
about 21 hours ago
This one is pretty and fits fine.
p
Pranatijohnson
about 21 hours ago
Love the fit and color.
p
Pranatijohnson
about 21 hours ago
Ordered the same size for all four items. Two are too big and the other two fit fine. Not delivered on time.
Dresses are perfect fit. And customized stitching as per the requirements. Well done. Will order again for sure.
Sigimol lijo
10 days ago
I ordered a lehenga, and the stitching was excellent. Thank you to the entire team
G
Mp.salman
16 days ago
Such a bloody item supplied
Bought for AED 139.75 and supplied an item not even worth AED 10..
seriously irresponsible
Pranay gaikwad
18 days ago
Good Quality, Satisfied ...
s
Sayemuddin1477
19 days ago
I recently purchased a saree from Mirraw, and overall, I'm very pleased with the quality and design! The saree itself is beautiful — the fabric is luxurious, and the craftsmanship is top-notch. The blouse was also unique and well-made, and it fit perfectly thanks to the "made-to-measure" option they offer.
However, there was one issue: I specifically requested a 3/4 arm length for the blouse, but unfortunately, I received a shorter sleeve length instead. It's a bit disappointing because everything else was perfect, and I was really looking forward to that specific sleeve style.
Despite this minor setback, I’m still in love with the saree and blouse combination. I plan to order the same saree again, just in a different color this time. Hopefully, the blouse sizing will be spot on next time!
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Yalinino
22 days ago
we are very happy with the stitching and the quality of the fabric. It looks really nice. Thank you for sending us on time and very happy with your service.
Varun chandan
26 days ago
I love the saree collections at Mirraw!!
d
Deepukarthik.03
27 days ago
Product quality is very good, stitching was perfect. Excellent service!
C
Charumathi murali
about 1 month ago
I ordered a men's kurta set from Mirraw website at the beginning of May and received it in the middle of the month. Unfortunately, the wrong pant size was sent. I emailed customer service and was asked to send a photo of the size tag, which I did promptly. It is now been over a month with no response or resolution. Very disappointed with the lack of follow-up and poor customer service. I will not be purchasing from Mirraw again.