If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
Beautiful colour and great fitting, my daughter loved it
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Nehadoddanavar
9 days ago
Absolutely loved it , material is very good
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Melek v13
9 days ago
It is like it is. Good quality but not the best.
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Tina vyas
9 days ago
Nice saree 👍
Vijitha vijiayan
9 days ago
The delivery was not done as per address and reason stated that no one at home whereas we were at home and it was delivered to near by collection shop.Which caused 1 day of us to get the product.
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Kchadeea
9 days ago
Very nice as expected I loved the cotton very much appreciated 🥰🥰
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Kchadeea
9 days ago
Very nice I loved it and my friend as well loved it 🥰
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Susanram21
9 days ago
Excellent customer services - always prompt at responding to any queries and gave really good suggestions when I wanted custom stitching. Received the lengha on time and it fit perfectly! Will definitely use again - thanks
Our saree blouse measurements were confirmed and finalised by Khusbhoo from Mirraw. She is very friendly and attentive to the details I shared and the fittings were good. She also followed up to check that we were satisfied. Thank you Khusbhoo for your wonderful customer service
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Schaumoo
about 13 hours ago
I was hesitant to order a custom-stitched dress online for the first time. From the very beginning, I had numerous questions about body measurements, and Khushboo was there to guide me through every step with incredible expertise and patience. She even made brilliant recommendations that I hadn't thought of, which greatly improved the final outcome.
The dress arrived on time and fits perfectly—a result I attribute 100% to Khushboo's careful guidance. Thank you so much for an outstanding experience!
Catee
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Gillk2078
10 days ago
I appreciate the excellent customer service received, and nice tailoring
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Archana vedwal
13 days ago
My experience with Mirraw has been exceptio al, specially the tailoring team. They do a video call to make sure your measurements are noted correctly and also respond to your queries.
Nitya.sriram1987
13 days ago
Love the workmanship and due diligence shown on the stitching and final design of the Product based on the customer requirements. Highly recommended for any festival or party wear.
Sutapa chakraborty
13 days ago
Happy with stiching.perfect fit.
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Sotiende
20 days ago
I received the lengha today and the stitching is perfect. Kudos to the stitching team. Appreciate the attention to detail. Mirraw is my go to place for all my indian traditional costume needs.
Anuradha chakrabarty
21 days ago
Very beautiful stitching service
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Martiramo
about 1 month ago
I am delighted with the order I just received. Mirraw Stylist Bhavnaji and her team demonstrated an excellent understanding of my requirements, including precise measurements and item selection. The finished product is superb, and the collaborative process was outstanding. This positive experience follows the equally excellent styling provided by Bhavnaji for my previous order. Highly recommend and very grateful. Thank you.
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Surinder prasher
about 1 month ago
Very happy with the customization service . This person Khushboo made sure to follow up make recommendations and that I receive the perfect fit for my order . Thank you for adding the personal touch to make it special .
I though was taken aback a little with the shipping part my order was in multiple shipments and ended up paying lot of shipping/ import charges for one part probably owing to exaggeration of price listed with the invoice .